Question

Count on Pie Chart

Hi,

I have not been able to create a pie chart I would like to see, although this relates to all chart types.

On a dashboard, I want to show a metric with 2 values, which is a calculated value from the content of a single text field:

1. A count of how many records in the last month that have an empty value for that field

2. A count of how many records in the last month that have any value.

I should therefore expect to see a pie chart with two values for these two calculated totals. Instead the best I can get is a total of the empty values and an entry for each and every record that has a value i.e. not a count on this number.

I have tried, adding a second series and different objects other than 'Case', which is where this text field resides.

Anyone know if and how this is possible?

thanks

Mark

 

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1 comments

Dear Mark, 

To do that in a pie chart you would need to add a separate column to your Object (e.g. Assignee filled in) and populate in a business process. After that you would be able to group by this this column and get a needed chart. Also you can use Column chart, in this case in would look like that ( http://prntscr.com/o30kqc.). I used Case as your object and assignee as a filled you want to monitor. On the series 1 the setting is the same with an exception that in a filter Assignee field is filled in instead of not filled in.

Best regards, 

Dennis

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