Change Access Rights Case Element
I have created a "Requests" section and created a "Case" with New, In Progress, Pending Approval, two mutually exclusive Resolved or Cancelled.
I have used "change access rights" element to apply these access rights.
If the case advances to the "Resolved" or "Cancelled" stages no one other than members of the “Financial Officer” role have the rights to Edit or Delete the Request. All other employees retain the right to read the request.
I have given users for these functional roles contact administrator, Manager and Regular Employee.
I have used change access rights element to the Resolved and Cancelled Stages. After testing all employees are able to edit or delete the requests records for which the status is resolved or cancelled.
I followed this [CHANGE ACCESS RIGHTS] CASE ELEMENT document in academy.
Please guide me on this issue.