Hi,
I have created a "Requests" section and created a business process that would run from the “Requests” section page. The process must
send the request for approval (the person seeking the approval manually selects the approver). In case of a positive result, the process terminates,
In cases of a negative result, the person approving the request must fill in the reasons for the rejection after which the system notifies the person seeking the approval. I have used the [Send Email] element to deliver the message.
The email should send from the selected approver Email Id. But I am unable to send the email from the selected approver, from option is showing only synchronization mail.
Like
Hello,
The send email element uses the email boxes that are integrated with bpm'online and used for sending emails. In other words only those email boxes that are synchronized with the application and can be found in [Mailbox synchronization settings] lookup. Therefore, the users who approve the requests should have their email boxes synchronized with the application to be able to send the emails on their behalf.
Best regards,
Dean