Hi community,
Could you please help with setting up logging for any actions done by the user specifically, view Contacts/Accounts pages, details?
Thanks
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Hi Mariam,
To enable logging for specific actions, navigate to the Settings menu located in the upper-right corner and select Change Log under the Users and Administration section. From there, you can configure and monitor activity for specific objects. Please note that this feature allows you to track any actions performed by users, rather than activities solely related to viewing. Unfortunately, it is not possible to monitor this type of activity without direct user interaction.
Hello Hanna, thanks for the response. In case user does no change to the page, but just views data related to some object, will Change log record and keep this info for further access and monitoring of user's activities?
No, the change log only shows the records that were modified. Unfortunately, it won't show who has just viewed the record and didn't do anything
Thanks, Hanna. Are there any plans at Creatio end to implement such possibility, i.e. show who just reviewed the records?