Hi ,
I am facing issues after setup of 7.14 version. While opening accounts getting error as shown in the attachment.
Hope someone can help me solving the issue. Thank you.
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There are several recommendations that can be helpful by solving the issue.
1. Probably the issue is in a customization. Try to remove the customization from the Account page. If everything works fine without the customizations please debug js code in the customization in order to find the issue.
2. Analyse upgrade logs and make sure that errors didn't occur during the upgrade process . If there were errors, restore the application to the previous version from database backup and compile it. If compilation errors occur, fix them and after that do upgrade again.
If the tips mentioned above don't help then please contact support team. Send them the database backup before the upgrade. Send them the link to the application files on a new version, the upgrade files.Also please let the support team know if you upgrade the application manually or if you use the upgrade utility.