Is it possible to omit setting up telephony parameters?

23:56 Aug 27, 2025

Hi Community,

Hopefully, my last post about CTI integrations.

Would anyone know if it's possible to omit setting up call center parameters from SetupTelephonyParametersPageModule? I don't need it, but it's mandatory to fill in for the CTI provider to work.

My take is to intercept the setting of ctiSettings.connectionParams with something hard coded in CTIBaseHelper. Does anyone have any better idea?

1 comments

Tuan

08:54 Aug 28, 2025

I could also use the setting button from module CTIPanel and use it in my side page in freedomUI (i think copying and pasting the code below without changing should work). With that I would have the setting button in my side page instead of going to built in CTI panel. Will try to test it.

				{
					"operation": "insert",
					"index": 1,
					"name": "SettingsButton",
					"parentName": "ctiPanelHeaderContainer",
					"propertyName": "items",
					"values": {
						"click": {"bindTo": "onSettingsButtonClick"},
						"classes": {"wrapperClass": ["settings-button", "cti-settings-btn-wrapper"]},
						"itemType": Terrasoft.ViewItemType.BUTTON,
						"imageConfig": {"bindTo": "Resources.Images.SettingsButtonIcon"},
						"style": Terrasoft.controls.ButtonEnums.style.TRANSPARENT,
						"markerValue": "SettingsButton",
						"hint": {"bindTo": "Resources.Strings.SettingsButtonHint"},
					}
				},

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