Bulk email start date must be greate than current in the selected Time Zone - campaign error

Can anybody help me with this error message please?

I created a new campaign and upon saving I had this message.

There are marketing emails attached to the campaign. They were automatically assigned a start date (which I cannot edit) that is the same as the creation date. So it's in the past - could this be why I'm getting this message. All other fields are filled out and look correct.

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3 comments

This is a bug in Creatio. Contact support and they can apply a fix to your system. If needed, you can have them refer to the case I opened on this #SR-01400125. 

Essentially, there's a bug that incorrectly checks the dates for trigger emails (since trigger emails don't need a start date as they're started from the campaign)

Ryan 

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Hello,

Thank you for reaching out. Ryan is absolutely correct.

This issue has been identified and a fix will be available in the upcoming Creatio 8.3.1 release. Once that version is available, you can update your site to resolve the error.

Alternatively, if you'd prefer not to wait, you can request that the fix be applied to your current version by contacting our support team directly.

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