Hi Community,
I am having some difficulties importing an excel template into my excel reports on my production machine. This machine is in version 7.16.4.1731.
I already tried to import it into my development machine, which is in version 7.16.3.1473 and the whole process was completed successfully, I managed to import a template into my excel reports.
Is the problem related with the application version? Can you help me solve this issue?
Thanks in advance.
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Hello Pedro,
For some reason, when you upload a template it thinks the template is an apk or jar file. These extensions are on the file deny list in Creatio so it is rejecting the file upload. Not sure when this changed, it didn't used to fail like this.
Anyway, to resolve this, you can simply remove "apk" and "jar" from the "FileExtensionsDenyList" system setting. Then you will be able to upload templates.
Ryan
Hi Pedro,
Thank you for informing us.
Kindly note that we implemented new security restrictions for the formats of uploaded files in Creatio 7.16.4.
I have forwarded your issue to the responsible team for investigation and will get back to you with the updates ASAP.
Have a good day!
Hello Pedro,
For some reason, when you upload a template it thinks the template is an apk or jar file. These extensions are on the file deny list in Creatio so it is rejecting the file upload. Not sure when this changed, it didn't used to fail like this.
Anyway, to resolve this, you can simply remove "apk" and "jar" from the "FileExtensionsDenyList" system setting. Then you will be able to upload templates.
Ryan
Ryan Farley,
We remove both extensions from the list and its now working, thank you for your response.
Best Regards,
Pedro Pinheiro and Tiago Sousa