Is there some requirements for global search criteria? When I put part of a case number, there are no results. If I put the entire case number, the case is shown in the results. I've reviewed the system settings for global search but it does not appear I can make any adjustments that resolve this.
partial case #:
full case #:
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14:05 Aug 07, 2019
Dear Mitch,
To provide you with a solution, we need to investigate the issue. Please submit a case to support@bpmonline.com and we provide you with a solution in terms of the case.
Best regards,
Anastasia
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