Hello,
I have create some case-stages in contact page. On click of first stage i am opening one auto generate page with some checkbox values.after check this checkbox i move to another stage.when i come back to previous stage all checkbox value reset.
so is there anyway to keep checkbox value checked after move to next case-stage?
Like
Hello,
The thing is that once you have changed the stage of the contact all sub-processes from the previous stage are cancelled and all the information that was entered by user is lost.
In order to save this information when you change the stage you should use process with start signal instead of the case: http://prntscr.com/im8ou3
Disable autoexecution so it will be visible from the case of the contact but will not be displayed automatically
Best regards,
Lily