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How to disable the download of files and attachments during synchronization

Question

It is necessary to disable the ability to download files during synchronization, but still leave the option to download files from a mobile app.

Answer

You can disable the binary data transfer from the configuration. The mobile application will not download files while synchronizing with the main app, but the user will still have the ability to download files or upload them.

An example based on knowledge base files:

In the manifest, in the "ModelDataImportConfig" section for the "KnowledgeBaseFile" Data column, set the "ImportBinaryData" sign to false.

{
    "Name": "KnowledgeBaseFile",
    "SyncColumns": [
        {
            "Name": "Data",
            "UseRecordIdAsFileName": false,
            "ImportBinaryData": false
        } 
    ]
}

 

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