Activities of the "Call" type are not displayed in the history

Question

Activities of the "Call" type are not displayed in the history

Answer

Starting from version 7.7.0, the [Activities] detail on the [History] tab has been upgraded with adding filtering of the displayed records by types. As a result, the activities with the "E-mail" and "Call" types that were added in previous versions are not displayed any longer. This is connected with providing separate sections and details for these entities.

To display the earlier created activities with the "Call" type on the [History] tab of the [Activities] detail, create a replacing client modue for the ActivityDetailV2 schema and override the getFilters() method therein as follows (having deleted filtering by calls):

getFilters: function() {
    var filters = this.callParent(arguments);
    filters.removeByKey("NotCallFilter");
    return filters;
}

 

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