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sales_enterprise
Studio_Creatio
8.0

I have a scenario where I need to call a POST API that returns an HTML response. I want to display this HTML content inside an IFrame on a Freedom UI page.

Since the standard IFrame component accepts a URL (which works with GET), I’m not sure about the best approach to:

  • Make a POST request,
  • Get the HTML, and
  • Load it into the IFrame component.

Is there a recommended way to do this in Creatio?
Has anyone implemented this similar solution using a client module or custom JS?

Any examples or best practices would be greatly appreciated!

Thank you in advance for your help.

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Hi,

I know that it's possible to define Accounts pages from a typed fields, but how can I make inheritance of th OOTB one for the 2 others pages ? 

Angular replace option doesn't allow page name modification

 

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Hi everyone,

I was exploring the latest 8.3 release on a trial instance (v8.3.0.3031 to be specific) and I've been unable to add dependencies to packages. I tried adding a dependency and clicked apply - it navigated me to the configuration page, but when I opened the properties of the package again, the added dependencies were missing. 

I faced this issue across multiple trial instances and was just curious if anyone encountered this and figured a solution / workaround.

Regards,
Ramya

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Email
email templates
unsubscribe
Customization
Marketing_Creatio
8.0

Hi Creatio Community,

I have a use case where I’d like to customize the unsubscribe behavior in our email campaigns.

Currently, when we send emails via Creatio, there’s an unsubscribe link included. However, clicking this link unsubscribes the user from all future emails sent from Creatio, regardless of type (newsletter, product updates, offers, etc.).

What I’d like to achieve instead is:

👉 When the user clicks the unsubscribe link in an email, they should be redirected to a preference management page.
👉 On this page, they can choose what kind of emails they want to unsubscribe from – for example:

  • Newsletters
  • Product updates
  • Promotional offers

This would give users more control over their communication preferences and reduce the chances of losing engagement altogether.

Has anyone implemented a similar setup in Creatio or found a workaround? Any guidance on how to configure this or customize the default unsubscribe process would be much appreciated.

Thanks in advance!

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You can create your own custom unsubscribe or preferences webpage that works however you need and maybe uses the Creatio API to communicate with Creatio. As for using that page as the default unsubscribe page, that is a system setting (I think it is the UnsubscribeApplicationUrl setting). You can put whatever URL you want in that setting and it will use that in the subscribe link added to the emails. 

Ryan

I agree, setup in Creatio is not straightforward for a functionality that is crucial today in marketing.

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Hello Community,

We are experiencing an issue with calculated fields in Creatio using the HandleViewModelAttributeChangeRequest handler, as described in the official documentation.

The implementation generally works as expected, but we've observed a problem when users input decimal values quickly. For example, when entering “8,11”, the handler sometimes receives only “8,1” — effectively missing the last digit. This seems to happen because the handler is triggered before the full value is finalized in the UI.

We would appreciate any help on the following:

  • How does the Creatio UI handle attribute change events internally?
  • Is there any debounce or delay mechanism before triggering HandleViewModelAttributeChangeRequest?
  • Is it possible to delay or debounce this handler to ensure that the value has been completely entered before processing?

Are there any best practices or alternative patterns recommended by Creatio for implementing calculated field logic that depends on precise and complete user input?

Best regards.

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That is an annoyance (even worse for lookups since the change request fires as they are typing in a value, before they've actually selected an entry in the dropdown). 

You could maybe try using the blurred event of the control (so it only fires once they tab out of the control), instead of the change itself. See https://community.creatio.com/questions/which-are-events-field-can-be-handled-freedomui

Ryan

Hello Ryan,

Thank you — I’ve tested the implementation and it’s working correctly.

However, we would like to improve the UX by also triggering the update when the user presses Enter, without needing to leave the field.

Do you know if there’s any supported approach or customization that would allow us to trigger the handler on Enter key press within the input field?

Looking forward to your thoughts or suggestions.

Thank you again!

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