Hi there! We are developing an application and want to add a custom channel provider. We follow this guide, however, it does not cover how to bind custom channel provider with channel registration logic (I mean on ChatSettings page when we click on custom channel provider value on adding new channels) - is there any documentation on implementing it?

Thanks

Hi there! We are developing an application and want to add a custom channel provider. We follow this guide and stuck on 7. Implement message sending step. 

The question in the send messages logic though Creatio interface. 

Let's assume we already have an active chat with some contact and messages from the contact. If we send (outcoming) message to the chat, we will only see a modal window with "Error while sending the message" message.

We checked the request made when sending the message. The request URL is .../0/rest/OmnichannelOutcomeMessagingService/SendMessage, and the payload:

{
  "message": {
    "Attachments": null,
    "ChannelId": "e79043bc-377d-46b9-86ee-9b0fc4845f0b",
    "ChatId": "f2374931-2402-411a-bf37-0eb2a6acd422",
    "ContactIdentification": null,
    "Id": "00000000-0000-0000-0000-000000000000",
    "IsEcho": false,
    "IsGuestUser": false,
    "IsStandBy": false,
    "Message": "test",
    "MessageDirection": 2,
    "MessageType": 0,
    "Recipient": "Test User",
    "Sender": "123",
    "Source": 2,
    "Timestamp": 0
  }
}

We also have an IOutcomeMessageWorker interface implementation binded with our "Test" channel (which has Source set to "123" as you can notice from the payload).

We tried to call the OmnichannelMessagingService.InternalSend method with the same MessagingMessage and saw the following stack trace:

The server encountered an error processing the request. The exception message is 'Error creating an instance
			of the "OmnichannelProviders.MessageWorkers.IOutcomeMessageWorker" class'. See server logs for more details.
			The exception stack trace is: 
		    at Terrasoft.Core.Factories.ClassFactory.GetInstance[T](Func`1 action)
			at OmnichannelMessaging.MessageWorkerFactory`1.GetWorkerInstance(String messengerName)
			at OmnichannelMessaging.MessageOutcomeWorker.InternalSend(UnifiedMessage message, String messenger)
			at Terrasoft.Configuration.Omnichannel.Messaging.OmnichannelMessagingService.InternalSend(MessagingMessage
			messagingMessage)
			at Terrasoft.Configuration.Omnichannel.Messaging.CusboOmnichannelMessagingService.test()
			at Terrasoft.Configuration.CusboMessageEventsHandlerWebServiceNamespace.CusboEventHandlerWebService.test()
			at SyncInvoketest(Object , Object[] , Object[] )
			at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&
			outputs)
			at Terrasoft.Web.Common.ServiceModel.ThreadContextInitializer.Invoke(Object instance, Object[] inputs,
			Object[]& outputs)
			at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
			at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

If we add MessagingMessage.Channel = "Test", the message is sent successfully. So we wonder if we are missing something in our configuration and how to send the message to the custom channel provider. Or if there is a way to call custom logic (endpoint, service, anything) when sending messages to custom channel provider.

Thanks in advance.

Hi there! We are developing an application and want to add a custom channel provider. We follow this guide, and stuck on 4. Implement the conversion of an incoming message step. 

After adding completely the same converted class and publishing it, we receive 

The type or namespace name 'OmnichannelProviders' could not be found (are you missing a using directive or an assembly reference?) compilation result. 

As the guide suggests, this class should be added to Custom package and it is working ok in this case, however we need to add it to our application's package so it can be exported and installed. Is it possible? 

Hi, I have a formula field in my Customer Orders page which is created in Freedom UI. There is Gross value field, that is a multiplication of 2 different other fields. I have tried two different approaches. One with having a Formula in my Business Process but it is giving "Formula value error: Cannot convert type "Decimal" to "Entity" " Error.

Additionally, I tried to use Modify Data too, to do the same and it doesn't gives any error but it also doesn't works. It doesn't give the value from formula. How can I make this work?

Hello Community, 

I have a requirement to design a custom search filter in list page in Freedom UI, so that I have a text field and a button.

Now, on entering a number (Plate Number) in the field and on click of button, I wanted to filter only the records that contain the plate number. 

The filter works perfectly. But now when I navigate to any other section, I am seeing a popup message (Un save popup) as shown below.

To clear this error, I tried to save the number entered in the field and the issue is gone until I search for other number. 

Now I received a system error as shown below. 

How can I resolve this?

Any suggestions are really helpful.

Hi,

I have implemented two different scenarios using PrintReportUtilities mixin methods. The first one (generateCardPrintForm) is to save the printable as an attachment in the Attachment and Note detail, and the other one (initCardPrintForms and preparePrintFormsMenuCollection) is used to filter the printables on the basis of lookup. The code is working fine but after refreshing the page.

The code used in OrderPageV2 is as follows

generateCardPrintForm: function(tag) {
	// first get the printable being accessed
	var printFormsCollection = this.get(this.moduleCardPrintFormsCollectionName),
		printForm = printFormsCollection.get(tag);
	var printableId = printForm.values.Id;
	var orderId = this.get("Id");
	ProcessModuleUtilities.executeProcess({
		sysProcessId: '68880f82-xxxx-xxxx-xxxx-xxxxxfb532c2',
		parameters: {
			OrderId: orderId,
			PrintableId: printableId
		}
	});
	this.updateDetail({detail: "Files"});
	this.callParent(arguments);
}

initQueryColumns: function(esq) {
	this.callParent(arguments);
 
	if (!esq.columns.contains("UsrDocumentRepositorySubtype")) {
		esq.addColumn("UsrDocumentRepositorySubtype");
	}
},
initCardPrintForms: function() {
	this.callParent(arguments);
	var printMenuItems = this.get(this.moduleCardPrintFormsCollectionName);
	if (Ext.isEmpty(printMenuItems)) return;
	printMenuItems.each(function(item) {
		item.set("Visible", {bindTo: "getPrintMenuItemVisible"});
	}, this);
},
initSectionPrintForms: function() {
	this.callParent(arguments);
	var printMenuItems = this.get(this.moduleSectionPrintFormsCollectionName);
	if (Ext.isEmpty(printMenuItems)) return;
	printMenuItems.each(function(item) {
		item.set("Visible", {bindTo: "getPrintMenuItemVisible"});
	}, this);
},
preparePrintFormsMenuCollection: function(printForms) {
	printForms.eachKey(function(key, item) {
		if (!item.get("Caption")) {
			item.set("Caption", item.get("NonLocalizedCaption"));
		}
		item.set("Tag", key);
		item.set("Visible", {bindTo: "getPrintMenuItemVisible"});
	}, this);
},
// this is the function will determine if a printable is visible
// it is called for each printable and will return true/false to show or hide
getPrintMenuItemVisible: function(reportId) {
	var type = this.get("Status") || { displayValue: "" },
		printMenuItems = this.get(this.moduleCardPrintFormsCollectionName),
		item = printMenuItems.find(reportId);
	if (Ext.isEmpty(item)) return;
 
	switch (item.get("Caption")) {
		case "Order - Inprocess":
			return type.displayValue === "3. In progress";
		default:
			return type.displayValue != "3. In progress";
	}
}

Hi community,

Is it possible using code, to convert the metric chart into a calculated value? For example, a conversion rate.

There is a marketplace app but this isn't updated for freedom UI yet.

Thanks!

Hello Community, 

I have a requirement to sort the lookup values where value is a text field which contains both letters and number. I wanted to sort it in asc for the numbers first. 

How can we achieve this?

Any Suggestions is helpful 

Thanks

Gargeyi.G

Hi Community,

I've a requirement where I've to read data from a PDF uploaded, Can you please let me know how it can be achievablesake

OOTB Lookups such as "Contact Type" and "Account Type" have the column "Colour", which is used to allow the lookup on a list to be colour coded. 

I have tried adding a "UsrColor" to custom objects/lookups, but the functionality does not seem to work. I also can't see any baselookup where this column is already there. 

Has anyone else managed to do this?