Question

When I paste a RICH_TEXT element, its toolbar looks as follows:

Could you clarify what might be wrong with it?

Answer

The reason might be that some of the base styles  in your configuration might be overridden, e.g., the .t-btn-image style.

Case

We need to create users of an "Our company" type for the employees of any company, and not only for those belonging to the "Our company" that exists out-of-the-box.

Solution

Change the PrepareEmployeeEditFilter method in the UserEditPage  schema as follows:

var filters = e.Filters;
filters.Add(new Dictionary<string, object> {
    {"comparisonType", FilterComparisonType.Equal},
    {"leftExpressionColumnPath", "[SysAdminUnit:Contact].Id"},
    {"aggregationType", AggregationTypeStrict.Count},
    {"useDisplayValue", false},
    {"rightExpressionParameterValues", new object[] {0}}});
filters.Add(new Dictionary<string, object> {
    {"comparisonType", FilterComparisonType.Equal},
    {"leftExpressionColumnPath", "Account.Type"},
    {"useDisplayValue", false},
    {"rightExpressionParameterValues", new object[] { new Guid("57412fad-53e6-df11-971b-001d60e938c6")}}});
e.ParametersValue.Add("hideButtons", true);

where "57412fad-53e6-df11-971b-001d60e938c6" is the ID of the AccountType table that corresponds to the "Our company" value.

Necessary conditions

For version 7.4 only

Question

When creating a case through the portal, the user sets the case Assignee using a code. Though, the [Assignee] field remains blank after saving the record.

Answer

When you save a Case object (the Portal package), you basically run the event sub-process defined in the CaseInserting event of the object. If you meet the UserType = SSP condition in this process,  the [Assignee] field is cleared.

Case

I need to create a widget

Solution

You can use widgets to display data from in-built modules. It enables displaying data in non-standard views.

Example of implementing a widget:

define('SxClientUnitTable', ['ext-base', 'terrasoft', 'sandbox', "BaseFiltersGenerateModule", 'SxClientUnitTableResources', "ChartModuleHelper", "css!SxClientUnitTableCss", "ServiceHelper"],
	function(Ext, Terrasoft, sandbox, BaseFiltersGenerateModule, resources, ChartModuleHelper, css, ServiceHelper, ConfigurationConstants) {
 
		function getViewModel() {
					return Ext.create('Terrasoft.BaseViewModel', {
				//todo SysModuleAnalyticsChart deleted
						entitySchema: 'Order',
						methods: {
							getChart: function(key) {
							debugger
								sandbox.publish('GenerateChart', key);
								var filters = this.getReportFilters();
							},
							load: function() {
 
							}
						}
					});
				};
		var result = "";
		function generateMainView(renderTo) {
 
			var resultConfig = Ext.create('Terrasoft.Container', {
				id: 'tableOtchetMetkiParamContainer',
				selectors: {
					wrapEl: '#tableOtchetMetkiParamContainer'
				},
				renderTo: renderTo
			});
			return resultConfig;
		}
		function getInfoMetki(parameters) {
 
			var serviceData = {
				site: parameters[0].toString(),
				ownerId: parameters[1].toString(),
				startDate: parameters[2].toString(),
				dueDate: parameters[3].toString(),
				countryId: parameters[4].toString()
			};
 
			ServiceHelper.callService("UsrOtchetMetkiGetCollectionConfigurationService", "GetCollectionOtchetMetki",
				function (response) {
				debugger
					if (response.status == 404) {
						this.showInformationDialog("\t Error: \n" + response.message);
					}
					else if(response.GetCollectionOtchetMetkiResult.length > 0){
						result = response.GetCollectionOtchetMetkiResult;
						var arrR = result.split(":");
						var htmlAdded = "<table><tr><th>Mark</th><th>Number of orders</th><th>Being specified</th><th>% Specified.</th><th>Confirmed</th><th>% Conf.</th><th>Completed</th><th>% Compl.</th><th>Canceled</th><th>% Canc.</th></tr>";
						for(var i = 0; i < arrR.length - 1; i++){
							//get items
							var strArr = arrR[i].split(" ");
							var metkaOne = strArr[0].replace("{","");
							var metka = metkaOne.replace("}","");
 
							htmlAdded += "<tr><td>" + metka + "</td><td>" + strArr[1].toString() + "</td><td>"  + strArr[2].toString() + "</td><td>" + strArr[3].toString() + "</td><td>" + strArr[4].toString() + "</td><td>" + strArr[5].toString() + "</td><td>" + strArr[6].toString() + "</td><td>" + strArr[7].toString() + "</td><td>"  + strArr[8].toString() + "</td><td>" + strArr[9].toString() + "</td></tr>";
						}
						//end table
						htmlAdded += "</table>";
						var el = Ext.get('tableOtchetMetkiParamContainer').setHTML(htmlAdded);
						var elemV = Ext.get('Module1');
						elemV.toggleCls('my-table');
					}
					else
						result = null;
				}, serviceData, this);
		}
		function getReplaceString(str, separator){
		debugger
		var arSt = str.split(separator);
			var res = arSt[2] + separator + arSt[1] + separator + arSt[0];
			while(res.indexOf(separator) > 0){
				res = res.replace(separator,"-");
			}
			return res;
		}
 
		var render = function(renderTo) {
 
 
			debugger
			var viewConfig = generateMainView(renderTo);
			var viewModel = getViewModel();
			var getStartD = Ext.get("fixedFilterDateView-wrap").dom.innerText;
			var getEndD = Ext.get("fixedFilterDateDueView-wrap").dom.innerText;
 
			var startD = getStartD.indexOf("Начало") > 0 ? "2016-05-01" : getReplaceString(getStartD, ".");
			var endD = getEndD.indexOf("Завершение") > 0 ? "2016-07-04" : getReplaceString(getEndD, ".");
			var ar = [];
			ar.push("all");
			ar.push("all");
			ar.push(startD);
			ar.push(endD);
			ar.push("a570b005-e8bb-df11-b00f-001d60e938c6");
			getInfoMetki(ar);
 
 
			viewConfig.bind(viewModel);
			//viewConfig.render(renderTo);
		};
		return {
			schema: 'Order',
			methods: {
				onLookupChange: function(newValue, columnName) {
 
                                this.callParent(arguments);
                                if (columnName === "UsrCityFilter") {
                                        this.set("UsrCityFilter", newValue);
                                        this.onUsrCityFilterChanged();
                                }
                        },
 
                        onUsrCityFilterChanged: function() {
                                this.reloadGridData();
                        },
				getOrdersForFilter: function(){
					var items = [];
					var selOrders = Ext.create("Terrasoft.EntitySchemaQuery", {
						rootSchemaName: "Order"
					});
					selOrders.addColumn("SxMark.Name");
					selOrders.addColumn("SxCountry.Name");
					var filterByUser = Terrasoft.createColumnFilterWithParameter(
					Terrasoft.ComparisonType.EQUAL, "SxCountry.Name", "Россия");
					selOrders.filters.addItem(filterByUser);
					selOrders.getEntityCollection(function (response) {
					debugger
						if (response.collection.collection.length > 0)
							items = result.collection.getItems();
						else
							items = null;
					}, this);
					return items;
				}
 
			},
			userCode: function() {
 
			},
			init: function() {
 
			},
			filterChanged: function( filter, eOpts ){
				debugger
				var c = [];
			},
			render: render
		};
	}
)
;

Case

Access to section disappeared for all users, except for the Supervisor. Standard script for granting access permissions works but does not add records.

Solution

The [CreatedById] field in the user's database table is not populated. To solve the issue, populate the field and specify "Supervisor" as a creator:

Update Account --change the object
SET CreatedById = (SELECT id FROM Contact c WHERE c.Name = 'Supervisor')
where CreatedById is null;

Question

We cannot add contacts. The page freezes when doing so.

Answer

The details "Detail: Contact address" and "Detail: Contact communication options" have been deleted from the contact page. That is the reason why you cannot add new contacts.

Restore the details and you will receive no errors.

To do this, add the below code to the ContactPageV2 schema:

details: {
    "AccountAddress": {
        "schemaName": "AccountAddressDetailV2",
        "entitySchemaName": "AccountAddress",
        "filter": {
            "detailColumn": "Account",
            "masterColumn": "Account"
        },
        "useRelationship": true,
        "filterMethod": "accountAddressFilter"
    },
    "AccountCommunication": {
        "schemaName": "AccountCommunicationDetail",
        "entitySchemaName": "AccountCommunication",
        "filter": {
            "detailColumn": "Account",
            "masterColumn": "Account"
        },
        "useRelationship": true,
        "filterMethod": "accountAddressFilter"
    }
},
/**......*/
methods: {
    accountAddressFilter: function() {
        var account =  this.get("Account");
        var accountId = this.Terrasoft.GUID_EMPTY;
        if (account && account.value) {
            accountId = account.value;
        }
 
        var filterGroup = new this.Terrasoft.createFilterGroup();
        filterGroup.logicalOperation = this.Terrasoft.LogicalOperatorType.AND;
        filterGroup.add("AccountFilter", this.Terrasoft.createColumnFilterWithParameter(
        this.Terrasoft.ComparisonType.EQUAL, "Account", accountId));
        return filterGroup;
    }
},
/**......*/