Dear Eric,

The filter should be changed in bpm'online to include the users that belong to the sub-domain. To access the setup page you need to go to the System Designer -> LDAP integration setup. Adjust the List of Groups filter there:

Lisa

Dear Ryan,

Please use this article: https://community.bpmonline.com/questions/how-add-custom-style-control-page-based-condition

You can ignore the part about conditions so that the CSS style should work as soon as you add it to the module after define.

Best regards,

Lily

Hi,



This didn't seem to work.

I created the module, gave it a title and a name, package "custom", added my css into the "LESS" area, saved it all, recompiled to make sure and no results.

This is what i tried:

.ts-sidebar-item-wrapper:hover {background-color:#f3b444;}

Please advise.



Thanks,

Ryan.

Dear Ryan,

Please follow the instructions form the topic I sent to you precisely. 

You need to follow the steps 1-3 but in the step 3 it is not obligatory to set any condition. 

Best regards,

Lily

Hi Ryan, 

I am trying to do the same thing as you right now, and I went through the documentation that Lily pointed out but i can not get it to work. 

Did you get your css style sheet to over ride the generic one, and if so how?

Thank you in advance

Hi Philip,

No I wasn't able to get it to work.  I tried those instructions multiple times. I assume there is a step missing out of the documentation.



Ryan.

Lily, 

Could you show us how to change the color of a field name without an business logic? It seems both Ryan and I are confused. There are probably others as well who have not said anything but are wondering that same thing. 



This would be greatly appreciated! :)   

I took another look at this and i think the problem is targeting the base view of the system instead of a page area like "opportunity". I created my own custom module name which may be wrong. 

Dear Ryan,

You need to create a new module with any name, then you need to create a replacing module that will have the default name of some page when you choose the parent object. That's why it is better to apply any changes in Section wizard on the page that you want to modify to make this replacing module be created automatically. Then you connect your css (new module) to the page with the help of code.

Philip, there is one more article about CSS style in bpm'online. It may be helpful: https://academy.bpmonline.com/documents/technic-sdk/7-12/advanced-settings-custom-detail-fields

Best regards,

Lily

Dear Julio,

Exchange mailbox can be used for the cases management as well as the IMAP one. Is you notice that the emails are not coming through to the system, most likely, the mailbox was linked incorrectly. I'd advice you to check the server settings in bpm.

Lisa

Thanks Lisa, could we review this tomorrow, by remote ideally? is there any task must I review with the Excange service provider before, such some kind of relation of confidence between exchange and bpm'online?

Dear Julio,

Please write to support@bpmonline.com to schedule a remote connection.There are no specific preparations for that that should be done on your side. 

Hi,

Oracle can be chosen for on-site installations only. As for the cloud instances, all of them are implemented on SQL servers.

Lisa

Dear Julio,

You can inspect the Account address detail or Contact address detail for the example of maps realization in the system. 

Also, there is another option - install Field Force package, which contains more complex functionality, and use its possibilities to achieve your goals.

As for now the question is quite complex and general. Please let us know if you will face an issue while implementing the functionality. We will be happy to help.

Regards,

Anastasia

Anastasia Botezat,

Thanks Anastasia, where canm I found this package?, I look for it on marketplace, but didn't found it,

Thanks in advance

Regards

Dear Julio,

Here's the link for the package on our Marketplace - https://marketplace.bpmonline.com/app/bpmonline-field-sales. It is called Field Sales.

Lisa

Thanks, what about the second question? regarding to show info in a tree structure, where each element had associated the same location data structure, like:

1.- "Chile",

1.1.- "Santiago" is on "Chile"

1.1.1.- "Ñuñoa" is on "Santiago"

1.1.1.1.-"Calle Marathon 1000" is on "Ñuñoa"

1.1.1.1.1.- "Building 1" is on "Calle Marathon 1000"

1.1.1.1.2.- "Building 2" and so on are on "Calle Marathon 1000"

Is there some way to implement something like this? for example what https://www.jstree.com/ did. or http://jonmiles.github.io/bootstrap-treeview/,

Dear Julio,

Please take a look at Organizational structure detail in Accounts section. It contains the realization of functionality you need. Please use it as an example.

Regards,

Anastasia

Hi,

In order to overcome such issue, please, check that you have binded to an existing lookup "MyLookup". Also, you can try another change method approach. 

In the onEntityInitialized function do the following:

onEntityInitialized: function(){
  this.callParent(arguments);
  this.on("change:Product", this.setProduct, this);
}

Hope this helps.

Regards,

Anastasia

Dear Davyd,

There is a possibility to add the mini page to any section. Its implementation is described on our academy: https://academy.bpmonline.com/documents/technic-sdk/7-11/how-create-mini-page

Please also note that there is a configured mini-page for the Contacts section. This page can be enabled/disabled in the System designer → System settings → Enable contact mini page add mode.

If you want to modify this page, you need to do that in the replacing client module choosing the contact mini page as a parent object: https://academy.bpmonline.com/documents/technic-sdk/7-11/client-modules

Best regards,

Lily

Hi Federico,

Please refer to the following article on adding the calculated fields - https://academy.bpmonline.com/documents/technic-sdk/7-11/adding-calculated-fields.

In the example from the article this.calculateBalance function is being executed in the onEntityInitialized method. This function is responsible for the value of the calculated field to be refreshed after the page is opened. If you need the value to be updated after the specific action, you should remove the caloulateBalance function from onEntiutyInitialized method and add the conditions for the calculation to happen. 

Lisa

Hello,

To achieve your business task you can create the following process:

It should start when the status of the case is changed to 'Resolved'. If your business model allows the users to add the cases in resolved status already, you also need to include this possibility in the signal. Thus, you'll have two signals:

1. When the case status is changed to 'Resolved'

2. When the new case is added and it is in 'Resolved' status already.

On the second place you need to set the timer element that will count the seconds until the case is closed. If you need it to be closed in 7 days, multiply 60x60x24x7. Thus, you need to put 604800 in the element settings.

The last element is 'Modify Data'. With the help of it you need to change the case from the signal. Specififcally the status should be changed to 'Closed'.

Lisa

Hi Cathie,

To change the value in this system setting, please follow these instructions:

1. Open System designer and choose System settings, then click on 'Logo - Thank you for your feedback'.
2. Click on ‘Clear value’ button.
3. Click on ‘Select file’ button.
4. Choose a picture you want to be uploaded.
5. Once you choose a picture, click on description or name to make the ‘Save’ button appear.
6. When you save the setting, please empty cache and hard reload your browser.

After that the changes will be applied to this system setting.