hello!

Is there a document (PDF, URL) that describes the detailed specifications of SaaS?

For example, I'm looking for a document with the following description!



・ Basic configuration of SaaS license purchase (number of virtual cores, memory capacity, database storage capacity, outbound traffic limit, inbound traffic limit, etc., development, verification, existence of DB for each production environment, etc.)

・Is it possible to change the configuration of the SaaS server (addition of servers, DB integration, etc.)

・Addition of front-end server

・Addition of development environment

・Addition of verification server

・Add production environment

・Increase the CPU and memory of the front-end server

・Additional CPU and memory for development environment

・Additional CPU and memory for verification server

・Additional CPU and memory for the production environment

- Third-party products cannot be installed in the CreatioSaaS environment.

・Is it possible to directly connect to the Database Server?

・Is it possible to create Tables and Views on the Database Server?

・The timezone of all servers on PaaS is fixed to "UTC" and cannot be changed.

・Can you use the “Multiple Database Catalogs and Schemas” function?

Is it possible to use the Zones function that can specify the front-end server that operates for each application?

・You cannot use the authentication function by client certificate.

・Is it possible to consider Japan time for backup cycle and recovery operation?

・At the time of a major version upgrade of the product, will the customer environment be forced to undergo a major version upgrade by a certain period of time?

・The version upgrade schedule will be handled after adjusting the schedule in advance with the customer, but can you specify the postponement of the version upgrade beyond a certain period?

・Is it possible to access the DC and FE server by remote desktop?

・How to connect to CreatioSaaS if the customer has a separate contract with AWS

・Whether it is possible to take a backup of the DB in a DB that exists in a physically different location (for natural disaster countermeasure purposes)