As part of our ongoing efforts to enhance the integrity and fairness of the Creatio Marketplace, we are implementing several updates to our review system. Historically, user feedback was submitted privately and influenced app ratings, although it was shared only with developers. Moving forward, to align with new regulations and ensure the authenticity of our reviews, this process will evolve into a more transparent and interactive system.


Starting in May 2024, we will require verification of users who are currently using the app or have used it within the past twelve months before they can submit reviews. This new system is designed to improve review visibility and enable direct interaction opportunities for developers, thereby enhancing transparency and building trust within our marketplace.

Key Changes:
  • Public Accessibility: All reviews will now be publicly accessible on the listing page, encouraging a robust exchange of insights and experiences.
  • Review Guidelines Update: Compliance with our updated guidelines will be necessary for review visibility.
  • Ratings: Only ratings from verified users will contribute to the app's overall rating, providing a more accurate reflection of recent user experiences and feedback.


We believe these changes will provide a fresh start and create a more equitable environment for both users and developers. For more details, please refer to our updated developer guidelines.

Engage Your Users:

We encourage you to actively invite your subscribers to rate and review your app when appropriate. This engagement is vital for increasing your app's visibility and obtaining valuable feedback.


We appreciate your cooperation and are excited about the positive impact these changes will bring. Should you have any questions or need assistance, please contact us at

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Dear Community,

We would like to inform you of significant updates in the development policies for Marketplace apps. These changes are part of our continuous efforts to enhance user experience and ensure a cohesive ecosystem across our platform.

Introduction of Freedom UI Requirements

Effective May 1, 2024, we are introducing a mandatory requirement for all new Marketplace apps to adopt the Freedom UI. Apps may still include a Classic UI for backward compatibility purposes. Learn more: Requirements for Freedom UI.

For partners who have started development with the Classic UI and wish to maintain the right to publish without incorporating Freedom UI, we encourage you to contact us directly.

Enhanced App Metadata Standards

Beginning April 1, 2024, we are setting new standards for app metadata. It is now required for all marketplace applications to include detailed metadata, specifically the 'Version' and 'Maintainer' properties.

For further details, please refer to our guidelines on Requirements for Metadata.

Package Requirements Update

Also starting from April 1, 2024, there will be an update to the package requirements. The ‘Maintainer’ package property must now reflect the Maintainer information as per the Public profile.

For a comprehensive understanding, please review Requirements for Packages.

We recognize that these updates may necessitate adjustments on your part. Our goal is to ensure a smooth transition and to provide ample preparation time for our valued partners. We encourage you to begin adapting your applications to comply with the new requirements at your earliest convenience.

We greatly value your partnership and contributions. These updates aim to enhance our Marketplace ecosystem, and we're here to support you through this transition. For questions or assistance, please contact us at

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We are pleased to inform you about the latest updates concerning our transition to the new Composable architecture.

New Composable Apps

We are actively expanding our range of Composable Apps, and we are excited to announce the addition of two new apps that replace sections previously found in the Classic UI: Lead and Opportunity Management and Productivity.

Transform your apps to Freedom UI

We strongly recommend that you begin the process of adapting your solutions to work with Freedom UI sections and migrate to the Composable Architecture. This step is crucial to ensure maximum compatibility and to leverage the new features to their fullest extent, enabling you to unlock the complete potential of the new Composable Apps.

You can find detailed instructions in the following articles:

Backward compatibility during the transition period

On new websites, using pages for records in both Classic UI and Freedom UI simultaneously is no longer possible. Here are the key details:

  • The Freedom UI Shell is now enabled by default on all new websites.

  • OOTB Classic UI sections that have been converted to Freedom UI are no longer visible in workspaces, but they will remain accessible for a limited time.

As a result, during this transitional period, in order to demonstrate or utilize your solutions that extend OOTB sections in Classic UI, please follow these steps:

We look forward to your updates, and we are always ready to provide assistance. If you have any questions, please feel free to contact us at

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