help

vineeta verma,

Hello,

Could you please provide more details about the error? Specifically, we’d like to know what actions you were performing just before the error occurred. Additionally, could you send us a screenshot of the browser console showing the error?

Sir , the problem was that the IIS manager was not working. but as of now, the problem is redis.
I am working on Windows 11 Pro, and installed Redis with WSL. 

but, Redis database access denied [0]

vineeta verma,

Hello,

Please verify that the Redis service is active and that the connection string is correctly set up.

For further details on configuring your Redis server, you can visit:

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/caching-server/general-setup-procedure-for-data-caching-server-redis