When we try to send an email directly from the contact's 360 view, the default email signature gets removed when a template is selected. Is this an out of the box feature? How to make the signature remain at the bottom even when a template is selected as the body of the email?

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Hello Suman,


We investigated this behaviour and currently, the system behaves correctly since you can add a macro in the signature so it could fit the template or depend on some value.

I informed our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

Best regards,

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