we use Asterisk for our call center, and would like to handle call forwarding properly :
for now, in the case of call forwarding, the talktime is recorded on the first call receiver, we would like to record the talk time to the proper user.
In our system, the [Call] object has some fields which are not populated : RedirectingId, RedirectionId.
If it was, it would allow us to make a process to fix this.
Is there a way to populate the RedirectingId and RedirectionId ?
Or is there another way to reach our goal ?