Question

Setting a default Address for Contact

Hello,

When a new contact is created, we need the Contact's address to be defaulted to its Account's address when the Contact page loads. How can this be done?

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Dear Allen,

The easiest way to achieve your goal is by creating a business process. Please use the example below and feel free to modify it in the way you need.

Best regards,

Lily

Lily Johnson,

Hi Lily and Allen,

I implemented a similar solution for a client and it worked really well on version 7.12.3. However, client´s environment were updated tonight and on version Version 7.12.4.924, the page doesn´t load (neither refresh) when the process is getting the default values.

However, if I close the record and reopen it, the values were properly entered.

Any thoughts?

Thanks.

Danilo Lage,

Hello! Can you please send an email to support@bpmonline.com with detailed description of this case? We'll be glad to help!

Best regards,

Angela

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