Hi,
How to setup in Creatio 8.2.0.4183 an SMTP server without authorization?
I have an SMTP server to send email from devices and systems with the basic setup, so SMTP is listening on port 25 and is accepting all system without authorization as we have a white list of IP's and domains which can send email using this SMTP server.
Like
Hi,
If you want to integrate your SMTP server for sending emails, you need to create a new mail service.
Fill in all the parameters, such as address, port, and security protocol.
Then, add a mailbox using this mail server.
Best regards,
Pavlo!
I did this like that but in the last step when I want to add new email I have to insert password. When I can click "Sign in" without password then nothing happen. When I add fake password then I have such error:
And I full understand this error as our server is configred in that way:
How to send now an email over this SMTP server?
Łukasz Pijewski,
- 1. Make sure the site's web server has access to your mail server.
2. If it is onsite, ensure that the EmailListener microservice is deployed, functioning correctly, and has access to your mail server -https://academy.creatio.com/docs/8.x/setup-and-administration/8.1/on-si….
2.1 You can also try to add regular gmail account using app pasword to check if EL works correctly.
- 3. Check the application logs for errors ( ....0/logs/Sync/EmailListener) —there might be issues related to accessibility or other security parameters.
- 4. Verify that the toggle for IMAP server connection is disabled in the mail server settings.
If the issue persists, we recommend contacting Creatio technical support for a more detailed analysis. (Support@creatio.com)