Hello,
As a part of the contact object I have two different types of email communication options a) Regular OOTB email field and b) newly added 'Communication Option' of type 'email' called "Corporate Email"
How can I specify the system to use the email id in the "Corporate Email" field and not utilize the value in the OOTB email column while sending out bulk emails or when running marketing campaigns?
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Hello Vishal,
For campaigns there is indeed one more step to be taken, I am sorry for letting it out. It should also be added to the "Entity settings for campaign signal" lookup:
As it populated - the option will be added to the Campaign:
Please note that this is a Communication option table that includes numerous types of communications and it should strictly be filtered to only required (ie. Business Email).
Best Regards,
Dan
Hello!
This may be achieved by adding another Contact object or Contact Communication to the list:
The list is accessed from Manage Object:
You may either add a new column to the Contact object or to use it from Contact Communication options directly.
Best Regards,
Dan
Hello Vishal,
For campaigns there is indeed one more step to be taken, I am sorry for letting it out. It should also be added to the "Entity settings for campaign signal" lookup:
As it populated - the option will be added to the Campaign:
Please note that this is a Communication option table that includes numerous types of communications and it should strictly be filtered to only required (ie. Business Email).
Best Regards,
Dan