How can I revert changes after updating a specific record on Creatio (FreedomUI)?

Hi Community,

 

I have this requirement that should allow users to revert changes of a specific record value. For example:

 

I have a specific field (Amount), that changes value when a new state is triggered (ex: Processed). It should be possible for the user to revert the value after selecting the previous state.

 

State New  -> Amount 5

State Processed -> Amount 10

State New  -> Amount 5

 

Can you please help me achieve this requirement?

 

Thanks in advance.

 

Best Regards,

Pedro Pinheiro

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4 comments

Hi!

 

You can configure business rules to set a value in a specific field when a condition is met. You can find an example of how to configure it in the manual - https://academy.creatio.com/docs/user/customization_tools/ui_and_busine…

 

Regards,

Anton

Hi Anton Starikov,

 

Is it possible to use business rules if the value is dynamic? 

 

For example, when a specific requirement is met I want the field to have the previous value, which was defined by the user.

 

Thank in Advance.

 

Best Regards,

Pedro Pinheiro

Hi! Pedro Pinheiro,

 

Unfortunately, you can't do this with the standard settings. Perhaps it can be implemented by custom development.

 

Regards,

Anton

Hi

Anton Starikov,

 

Do you have any steps that could help us implement this custom logic? 

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

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