Getting error while installing package from Workspace console utility

Hi,

I am trying to install a package first from frontend in on-site deployed creatio but it does not work. Then I switch to the workspace console option to install the same package but I am getting the below error(please find the attached screenshot).

I have tried installing the same package to Creatio trial instance and it gets successfully installed without any issues.

Please help me to resolve this issue!

It's an urgent requirement for my clients.

Many Thanks!