Is it possible to check in a business process if a contact is in a dynamic contact folder? Or will bpm'online automatically add a record to the 'Contact in folder'-detail when the conditions of a dynamic folder are defined or updated?

Question

Is it possible to check in a business process if a contact is in a dynamic contact folder? Or will bpm'online automatically add a record to the 'Contact in folder'-detail when the conditions of a dynamic folder are defined or updated?

Answer

Business process works properly when you add a contact to a folder (static/dynamic) via detail, but it doesn't work properly if you add a contact to a dynamic folder using conditions of this dynamic folder (contact is added to a folder, but it is not displayed on the detail) and business process reads all folders from the "Contact in folder" detail.

You can create a sub process in terms of this business process that will automatically add the dynamic folder to the "Contact in folder" detail. It can be achieved with the help of "Read data" and "Add data" process elements that will read data from folders and add them to the "Contact in folder" detail. This detail is not an out of the box detail but acustomized detail and its behavior with dynamic folders is not specified withing bpm'online.