Hey there,

 

I've created a new application on Creatio 8.0 with a simple object that only has a lookup to a contact object. When I save a new record "Candidat", nothing happens even though it seems to be correctly configured.

 

How can I solve this problem?

 

Here is a video showing what's happening : https://youtu.be/U7QlUvOBVaQ

 

Kind regards,

 

Julien Gunther

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Hello Julien,

 

We have received the duplicate request from you sent to support@creatio.com, based on latest information from a request , the issue has been already resolved from your side "by simply adding and removing the "UsrName" field in the "Candidats" form". 

 

Please let us know if the issue persists. 

Best regards,

Anastasiia

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Hi 

 

Is there a way to set up a 'Formatting pane' for different fields/ columns

 

Thanks 

File attachments
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Hi Minh, 



One of the ways to do it is to add : 

 

{ 
 
"operation": "merge",
"Name": "$name$"
"contentType": this.Terrasoft.ContentType.RICH_TEXT 
} 

 

to the "Diff Schema" section of the schema of the page

where $name$ is the code of the field.



Important points: 



1. You can only add it to Text fields. 

2. It will add HTML tags to the content of the field, which might be displayed as well : 

 

3. Also, as you can see on the above screenshot, it adds the panel to the page, which is not collapsable.



Please consider the points noted above, before making changes. 



Yurii

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Hello, I am experiencing a bug when creating a new page via the application hub on Creatio 8.0.

 

In short, the title of the configuration is not updated correctly when it is modified and the title of the page only updates character by character.

 

Here is a video showing what is happening: https://youtu.be/K5YGUKno7fQ

 

Kind regards,

 

Julien Gunther

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Hello Julien,

 

Could you please make a support ticket regarding this issue so we could investigate the problem more thoroughly?

Just send us an email at support@creatio.com.

 

Thank you,

Artem.

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Hi Team,

 

I have added one button in detail on clicking of which , it should be automatically navigated towards the next record in the detail. The records are displayed in tile view. Please refer to the screenshot.

 

 

I tried using the following options but they dont seem to work.

 

https://jsfiddle.net/SZKJh/

https://jsfiddle.net/SZKJh/1/

https://jsfiddle.net/r753v2ky/

 

Kindly help.

 

Thanks,

Sarika

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Best reply

Sarika Sharma,

 

Hi,

 

Ok, then something like this should be used:

onNewLineButtonClick: function(){
				var gridDataValue = this.getGridData();
				var gridDataItems = gridDataValue.getItems();
				var requestedActiveRow = this.get("RecordIndexColumn");
				if (requestedActiveRow != null) {
					if (requestedActiveRow >= gridDataItems.length) {
						return;
					}
					var targetActiveRowId = gridDataItems[requestedActiveRow].values.Id;
					this.set("ActiveRow", targetActiveRowId);
					var targetElementId = document.querySelector("[id*=" + CSS.escape(targetActiveRowId) + "]");
					$([document.documentElement, document.body]).animate({
						scrollTop: $("#" + CSS.escape(targetElementId.id) + "").offset().top
					}, 2000);
				}

RecordIndexColumn - is a virtual column where we specify the number of the record to which we should scroll (for example can be a separate field on the page or in the detail). This variable:

var targetElementId = document.querySelector("[id*=" + CSS.escape(targetActiveRowId) + "]");

searches for the detail record on the document (since each detail record has an Id value inside the Id selector of the element on the page).

 

This is not a ready code, but it animates the page to be scrolled to the active row visible in the document.

 

Best regards,

Oscar

Hi Sarika,

 

An example of such a button created for the AccountAddressDetailV2:

 

1) The button code itself:

{
				"operation": "insert",
				"name": "NewLineButton",
				"parentName": "Detail",
				"propertyName": "tools",
				"values": {
					"itemType": Terrasoft.ViewItemType.BUTTON,
					"className": "Terrasoft.Button",
					"style": Terrasoft.controls.ButtonEnums.style.BLUE,
					"tag": "NewLineButton",
					"caption": { "bindTo": "Resources.Strings.NewLineButtonCaption" },
					"click": {"bindTo": "onNewLineButtonClick"}
				}
			}

2) Creating an attribute:

attributes: {
			"ActiveRowIndex": {
				"dataValueType": this.Terrasoft.DataValueType.INTEGER,
				"value": 0
			}
		},

3) The code of the click handler:

onNewLineButtonClick: function(){
				var gridDataValue = this.getGridData();
				var gridDataItems = gridDataValue.getItems();				
				var activeRow = this.get("ActiveRow");				
				for (var i = 0; i < gridDataItems.length; i++) {
					if (gridDataItems[i].values.Id == activeRow) {
							this.set("ActiveRowIndex", i);
						}
				}				
				var currentActiveRowIndex = this.get("ActiveRowIndex");
				var newActiveRowIndex = currentActiveRowIndex + 1;
				var gridDataItemsLength = gridDataItems.length;
				if (newActiveRowIndex >= gridDataItemsLength) {
					return;
				}
				var targetActiveRow = gridDataItems[newActiveRowIndex].values.Id;
				this.set("ActiveRow", targetActiveRow);
			}

As a result after refreshing the page the button will do what is needed - navigation will be performed.

 

Best regards,

Oscar

Hi Oscar,

 

Thanks for your response.

 

I tried the code that you suggested and it is selecting the next record in the row on Clicking the Next Record Button. But the issue is I still have to manually navigate to see the next record that is selected. Kindly suggest me some way that the next selected record automatically gets visible on the screen without me having to scroll towards it.

 

Regards,

 

Sarika

Sarika Sharma,

 

Please clarify what do you mean? I thought you need a button that will select the next record in the grid. Do you want to open it or what? Please provide all the details of the task from the very beginning to the expected result.

 

Best regards,

Oscar

Hi Oscar, 

 

I want the functionality as follows:

As Soon as I click on the 'Next Record' Button, the next record should be automatically scrolled up and comes up in the view without me having to scroll the view of the window.

 

 

Please check the below link for making it clear.

 

https://jsfiddle.net/SZKJh/1/

 

As soon as a number is entered, and GO button is clicked, it redirects to the line with that number. I want the same redirection to occur on incremental basis.

 

Sarika Sharma,

 

Hi,

 

Ok, then something like this should be used:

onNewLineButtonClick: function(){
				var gridDataValue = this.getGridData();
				var gridDataItems = gridDataValue.getItems();
				var requestedActiveRow = this.get("RecordIndexColumn");
				if (requestedActiveRow != null) {
					if (requestedActiveRow >= gridDataItems.length) {
						return;
					}
					var targetActiveRowId = gridDataItems[requestedActiveRow].values.Id;
					this.set("ActiveRow", targetActiveRowId);
					var targetElementId = document.querySelector("[id*=" + CSS.escape(targetActiveRowId) + "]");
					$([document.documentElement, document.body]).animate({
						scrollTop: $("#" + CSS.escape(targetElementId.id) + "").offset().top
					}, 2000);
				}

RecordIndexColumn - is a virtual column where we specify the number of the record to which we should scroll (for example can be a separate field on the page or in the detail). This variable:

var targetElementId = document.querySelector("[id*=" + CSS.escape(targetActiveRowId) + "]");

searches for the detail record on the document (since each detail record has an Id value inside the Id selector of the element on the page).

 

This is not a ready code, but it animates the page to be scrolled to the active row visible in the document.

 

Best regards,

Oscar

Hi Oscar,

Many thanks for your response,

 

I tried the code you've provided above but it seems it is not reflecting any changes or action performed on the screen. I also configured the field "RecordIndexColumn" in section and added incrementing values in each of the records.

 

Sarika Sharma,

 

Hi,

 

It works correctly (almost, it should be modified a little since there is a problem with the MainHeaderSchemaContainer module at the top and the animation of the record (MainHeaderSchemaContainer sometimes can cover the actual record that is the first or the second in the detail list)). Also an example was provided for the AccountAddress detail and the "New line" button there). See the result:

Best regards,

Oscar

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Hi Team

 

I'm looking for some functionality where the user gets a message sent by other user of a different role displayed as soon as he logs in to creatio system .

Also there should be complete privacy for the communication so that the two users of a common role can not see the chats of each other.

 

Please suggest some ways through which this can be achieved except for Whatsapp, Telegram and Facebook as we do not want any third party app involved in this.

 

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Hi Sarika,

 

I am sure your requirement can be fully covered using the standard Feed section where channels for posting can be created and followers can be selected:

As a result new feed messages will be displayed in the CTI panel and also in the feed section.

 

Best regards,

Oscar

Hi Oscar, 

 

Thanks for the reply.

 

This seems to be a helpful option in our case. 

 

Just request you to provide the additional information for how can we add multiple feed channels in a section or some sort of functionality where user can select the channel in which he/she wants to post?

 

Best regards,

 

Sarika

Hi,

 

I have found the option where user can select the channel but here the user - JICO is able to see the other channels list also in which he is not added(He is not added in the channels GC-CCR and GC-AXA).

 

1.How can I filter out the list of channels based on the user that is allowed to post in that channel?

 

Please Refer to the Screenshot.

 

 

 

2. How can user select the channel from the feed that is specific to each section record in the section itself? For example, how the user JICO posts in the feed after selecting the channel so that this post is specific to a section record.

 

Kindly help.

 

 

 

Best Regards,

 

Sarika

 

 

Sarika Sharma,

 

1) You need to administrate channels by records and specify correspondent record permissions to these channels

 

2) There is no way to select channels in the feed of the record page, this option is available in the Feed module in the CTI panel or in the Feed section directly.

 

Best regards,

Oscar

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Hi community.

I need to connect an activity to an activity.

Out-of the box this feature is not available.

Checking on the Activity entity I saw the field ActivityConnection which is a lookup field on Activity.

This field is not inserted on Activity page.

Is it deprecated ?

Can I use it to link one activity to another activity ?

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Hello Stefano,

 

Unfortunately, we don't have such implemented results. 



You can create a new lookup column and bind it according to this post, and customize it according to your business task:

https://community.creatio.com/questions/connect-activity-custom-object#…

 

Best regards,

Bogdan

Bogdan,

Hi Bogdan 

thank you for your answer

So, if I understand the field "AcitvityConnection" is deprecated.

Is it correct ?

Stefano Bassoli,

 

It is not a column, it is a separate table:

 

Regards,

Bogdan

Bogdan,

Hi Bogdan

I'm referring to the Activity.ActivityConnection lookup field available on Activity entity.

Stefano Bassoli,

Hi Stefano,

 

have you found out if this field is supposed to be deprecated?

 

I just found out that it is still being used in the functionality for linking emails from the mailbox to other object, namely in the method loadEntityConnectionColumns in the EntityConnectionLinksUtilities mixin.

It made some problems when we tried to reuse this field, so I suggest not to tinker with it too much and simply create a new one.

 

Regards,

Robert

Robert Pordes,

Hi Robert,

I created a new custom field, just in case. 

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Hi,

I've replaced the "Product" object and added some other fields. but when i'm trying to add these field on the "product edit page", these fields are not available on the "edit Product's" drag&drop fields: ..... Any idea ??? 

 

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Hi Eran, 

unfortunately at the moment it is not possible to add a column with a datatype different from the 6 basic datatypes displayed at the edit page section. So datatypes like color or file for example are not available.

I will register a case for the R&D department so they can develop this functionality for further releases.

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Hi,

 

I am trying to set up a print template for [Contact section]. 

One of the details I want to print out is the phone number which is listed in the field 'communication option' of [Contact section]

I am trying to find that info in 'set up report data' in the printables reports but can not see the data

 

Any one can help please

 

Thanks

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Hello Minh,



Try do not to use the "contact communication option" object.

You can find the phone number directly in the contact object:





Best regards,

Bogdan

Hello Minh,



Try do not to use the "contact communication option" object.

You can find the phone number directly in the contact object:





Best regards,

Bogdan

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Question

Hi Team,

 

I have a use case where our customers have more than 3000 records having profile photos linked with records. We have to migrate those photos to new Creatio production instances.

 

What we are trying is in below steps : 



Step 1: uploading the photos/Images in Attachment table.

Step 2: Adding a record in SysImage Table using business process from Attachment Table(step1).

Step 3: Updating the created record Id of SysImage in "PhotoId" of Contact section.



Issue : All the steps are working fine but Image is not reflecting against the contact using this approach.



Can anyone please tell us the reason for it? 

 

Support team suggestion https://community.creatio.com/questions/import-photo-image-imageapiservice



I have gone through this link, but didn't understand Ryan's suggestion correctly. 



My questions related to Ryan's code  is below : 



1. "var url = "https://somewebsite/someimage.png" -- What is this url supposed to be? 



2.  Do I need to write the give code in source code schema and then use it ?



3.  Since the customers have 3000 photos of contacts then how this code will find correct photo of correct contact? Actually what modifications is required before using this piece of code ?

 

 

 

 

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Hi Akshit,

 

Answers to questions related to Ryan's code:

 

1) This is the URL to a separate resource where an image is located (direct link to an image)

2) You can do it either in the source code inside the app or create an integration that will connect to the Creatio app and perform an update of the image

3) You have to create a logic that will go through 3000 records (a cycle I guess or an array and execute the logic for each item of this array using standard C# approaches of processing several records)  and execute the logic for these records.

 

Best regards,

Oscar

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Hi Creatio Community

 

I need help in applying red asterisk (*) with the required field values using CSS.

Can you suggest some me method for the same. 

I tried using the below given code in the span tag of the field label in CSS client module of the section but it didn't work.

 

  .required:after {
    content:" *";
    color: red;
  }

 

Provide some method of applying the asterisk sign with the required field labels.

 

Thanks in advance

 

Sarika

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Hi Sarika,

 

This is the question regarding CSS formation, feel free to reach out to official forums and websites (here is a couple of websites:

https://developer.mozilla.org/en-US/docs/Web/CSS

https://www.w3schools.com/css/

) related to CSS functionality.

 

Best regards,

Oscar

Hi Sarika,



Since It's OOTB.

You can mark your field required in the section wizard of the corresponding section.



Please provide your scenario if it couldn't be achieved via section wizard.



BR,

BHoobalan Palanivelu.

 

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