Can someone help please?

 

Trying to add Invoice payment schedule from the marketplace, error in deployment - Dependent package "Passport" not found

2022-04-04 12:27:07,260 System.ApplicationException: Dependent package "Passport" not found
   at Terrasoft.Core.Packages.PackageDBStorage.SavePackageDependencies(Package package)
   at Terrasoft.Core.Packages.PackageDBStorage.SaveDependencies()
   at Terrasoft.Core.Packages.PackageDBStorage.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.Applications.Packages.Operations.SystemPackageOperations.PackageDBStorageInternal.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.Applications.Packages.Operations.SystemPackageOperations.Save(IEnumerable`1 packages, PackageInstallOptions options)
   at Terrasoft.Core.Applications.Packages.SystemPackageManager.Save(PackageInstallOptions installOptions)
   at Terrasoft.Core.Applications.Installation.AppInstaller.Install(String sourcePath, String destinationPath, PackageInstallOptions installOptions, IInstalledAppInfo installedAppInfo)
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.AppInstallerServiceInternal.<>c__DisplayClass10_0.<InstallApp>b__0()
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging[TResult](Func`1 action)

https://marketplace.creatio.com/app/invoice-payment-schedule-creatio

 

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6 comments

Hi Nicola,

 

What Creatio edition You have ?

 

This addon required one of Sales Enterprise or Sales Commerce according to marketplace link in tab Installation.

 

Best regards,

Marcin

Hi

 

bpmonline sales team, so I expect this should be correct?

Is anyone able to help, please?

Hi Nicola,

The app is only compatible with commerce and enterprise editions of Sales Creatio. Sales Creatio, team edition, doesn't have all of the required packages for the app's correct operation.

I'm confident we have an enterprise licence, how do I confirm this, I cannot find it in the application

Nicola Wall,

Hi Nicola!

I recommend you contact support so that they recheck your licenses and app type.

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