mobile | Community Creatio

Kirill Potapkin

17:28 Feb 12, 2018

Android

Requirements

A computer running Windows;
Chrome
Mobile device running Android

1. Download Vysor chrome extension for Chrome

2. Connect your mobile device to a PC or laptop

3. Launch Vysor

4. In the list of available devices, select your device and click "View"

5. The Vysor app will...MoreLess

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Incorrect username, password or server address

Kirill Potapkin

17:58 Feb 09, 2018

Symptoms

Type: Terrasoft.UnauthorizedServerException% 0D% 0A Message: Incorrect bpm'online username, password or server address % 0D% 0A Additional information:% 0D% 0A% 09 {"request": {"id": 2, "headers": { "X-Terrasoft-Mobile": "true", "Accept": "application / json", "Content-Type": "application ...MoreLess

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Mobile app unable to connect to server

Kirill Potapkin

20:45 Feb 08, 2018

Symptoms

Type: Terrasoft.SyncException%0D%0AMessage: Unable to connect to server

Probable causes:
- Could not connect to internet
- Server unavailable
- Incorrect server address%0D%0A%0D%0AТип: Terrasoft.ServerException%0D%0AMessage: Server request returned an error%0D%0AAdditional information: %0D%0A%09{"request":{"id":1...MoreLess

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Is there a way to set the color of a string in the mobile application list? (7.9)

Kirill Potapkin

20:06 Feb 05, 2018

Question

Is there a way to set the color of a string in the mobile application list?

Solution

Styles (css) can be changed in the configuration. To do this, use the Terrasoft.writeStyles method. Presumably, an example is available in MobileActivityGridPageV2.

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Limit the number of records in a single data package during the synchronization process (UseSkipToken and ImportPageSize)

Kirill Potapkin

18:00 Feb 02, 2018

Question

Previously, there was an opportunity to configure the number of records in one data package of the synchronization process (offline) of the mobile application (100 by default).

Answer

You need to change two parameters in the SyncOptions section (the second indicates the number of "bundles"):

"SyncOptions": {
    "UseSkipToken": true,
    "ImportPageSize": 1000,
},

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Multiple devices mobile application synchronization

Kirill Potapkin

19:48 Feb 01, 2018

Case

I added a contact and an event in the iPad version and synchronized. Then I opened the iPhone version and synchronized, but the new data is not shown in the iPhone version.

Goal

Data between multiple mobile applications synchronizes properly

Solution

As a temporary solution, I would recommend you...MoreLess

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The current location of the device cannot be determined

Kirill Potapkin

20:02 Jan 29, 2018

Symptoms

Type: Terrasoft.Exception%0D%0A

Message: The current location of the device cannot be determined %0D%0A%0D%0A

Cause

This message is caused by a temporary network failure.

Solution

Make sure that you have a stable Internet connection and repeat the action.

If the message reappears, we recommend performing the “Clear cache” action in the settings of the mobile application. After that, you need to synchronize again.

Necessary conditions

A stable internet connection.

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Disabling inplace-editing column ("change" button) in the card view (swipe)

Kirill Potapkin

18:03 Jan 26, 2018

Question

How to remove in the blocked lookup fields?

Answer

There's an example in FieldForceMobileActivityModuleConfig:

Terrasoft.sdk.RecordPage.configureColumn("Activity", "VisitActionsDetailV2EmbeddedDetail",
   "Action.FieldForceActionType.Name",
   {
      isInPlaceEditingMode: false,
      customPreviewConfig: {
         xtype: "visitactionviewfield"
      }
   }
);

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Problems / questions with the mobile version

Kirill Potapkin

19:29 Jan 25, 2018

Symptoms

I have problems/questions with a mobile version:

If I add something (contact, account, etc.) In BPM’online this data are exported to BPM Mobile after I make synchronization (it is ok), but when I delete something in BPM’online after synchronization this data aren’t deleted from BPM’mobile...MoreLess

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FIX_displaying data on the "access rights to mobile application workplaces" detail

Kirill Potapkin

20:09 Jan 22, 2018

Symptoms

Message: Server request returned an error

AdditionalInfo: {"request":{"id":18,"headers":{"X-Terrasoft-Mobile":"true","Accept":"application/json","Content-Type":"application/json","Authorization":"Cookie","X-Requested-With":"XMLHttpRequest"},"options":{"url":"http://xxx.xxxxx.xxxxx/0/Mobile/Services/MobileCodeService...MoreLess

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