In our system we have different organizational roles depending on the city where the user works.
Imagine we have city "MAULE", so every user from Maule has this organizational role.
Apart from that, only users from Maule can read and edit cases created on that city.
The problem we are having is that after changing the user role (from Maule to another city), his main page is blank. We want him to see cases from the second city.
Something weird is that after adding the management role to the user the problem is solved.
However, not all users are managers, so this is not a solution. Apart from that, with the management role, users can see not only the second city cases but also the ones from Maule. They are supposed to see only the second city ones.
Thank you in advance,
Jimena
