Unable to see 'New Rule' button in 'Setup Duplicate Rules' section in my local machine.
Hi all,
I am developing in my local machine. I am not seeing new rule to add new rule.
Is there any additional setting or setup to work with duplicate rules. Please help me resolve this issue.
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Hello Nagaraju,
Hope you are doing well.
This setting is related to the new deduplication search mechanism which is available starting from version 7.13.3 and higher. The new deduplication search requires the deployment of the Global Search (GS) service, that's why for the proper functioning of the Deduplication/Merge services (and presence of the mentioned button) we suggest you to set up the Global Search at first.
In the following links, you can find information about configuring the Global Search service for on-site solutions (we recommend to use version 2.0 (and higher)):
https://academy.creatio.com/documents/administration/7-16/set-global-search?document=administration#CSH_2
https://academy.creatio.com/documents/administration/7-16/setting-global-search-service-version-20?document=administration#CSH_13
https://community.creatio.com/articles/deduplication-and-global-search-faq?_ga=2.147943988.243390020.1600668781-2087663290.1600396179
Best regards,
Roman
Roman Rak,
Thank you for Reply Roman.
Documentation suggests that 2 servers are needed for global search and 2 for duplicate search. We have 5 independent local dev environments and 1 dev server. Does it mean we should have 2 servers for each environment or Multiple environments can use same servers after setting up global search.
Please suggest how to manage this
Hello Nagaraju,
Thank you for checking the documentation.
If you want to use the same Global Search and Duplicate search servers for multiple environments you can do it if:
1. You will deploy one ElasticSearch engine for all instances;
2. There will be deployed one sample of Global Search services;
3. Need to deploy one Duplicate Search sample.
All mentioned services (ElasticSearch, GlobalSearch, DuplicateSearch) are multi-tenant services and can serve many environments at the same time.
In this case, there should be used servers that can keep high performance for multiple environments.
Best regards,
Roman