Hello, does anyone know if this is expected? Our most common Workplace is setup with the sections in this order top to bottom: Cases; Accounts, Contacts, Activities, Dashboards, Documents, Changes.
However for some users, when they are in that Workspace the sections for them will be in a different order top to bottom, e.g. Changes, Cases, Documents, Contacts, Accounts, Dashboards.
Is there some system logic that changes the order of the sections in the workplace based on frequency of use or something?
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I don't have any solution, but I did want to add that I have seen this same behavior. I had to keep playing with the order of the sections in the workplace until it finally displayed correctly. I also see this same behavior with tab order on pages as well.
Thank you, this does answer my question that this isn't expected or intended. I'll play with the order to see if that corrects the issue. Fortunately it's not an urgent problem by any means.
Dear Mitch,
We are sorry to hear that you experience this issue. Our R&D already fixed it in the 7.13.2 version, however there is no ETA for the release date.