Hi community,
I tried to install the Refresh Data Button for Creatio | Creatio Marketplace addon
The application is installed successfully, but the refresh button doesn't appear in section and card.
The application does not appear in applications installed section
I check the application logs and everything seems fine
Like
Hello Stefano,
I would suggest to double-check whether you have tested the functionality in the corresponding sections, as mentioned in the Addon notes: "buttons appear only in sections, cards and details with the registry inherited from the basic schemas (BaseSectionV2, BasePageV2 and BaseGridDetailV2 respectively)" and as an option if the installation was successful, try to clear cache and re-login to the system.
If the issue still persists and even re-installing the addon doesn't help, please contact the addon's support team: creatioapps-support@anserem.com
Hope this helps!
Best regards,
Anastasiia
Anastasiia Zhuravel,
Hi Anastasiia,
the problem appears in all standard section like accounts and contacts opportunities.
Stefano Bassoli,
In such case I would advise to perform recommendations provided above (to clear cache and re-login to the system and in case re-install the application) and if the issue persists, contact the addon's support team.
Should you have any further questions, please let us know!
Best regards,
Anastasiia