mime attachements

Hi all,

clients using service are receiving more and more emails with encrypted pdf that are synchronizing as p7m in Creatio (whereas can be seen as pdf in outlook).

Is it possible to have a workaround / solution ? The aim is for service not to need to go into Outlook to manage the pdf and stay in Creatio.

Also, has anyone an idea on the added value of this addon  https://marketplace.creatio.com/app/mime-attachment-creatio  ? From what I understand, the addon only helps to make sure the encrypted attachements are attached (p7m) to email, but this seems to be native behaviour in Creatio 8. Am I missing anything ?



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Hi Damien,


Creatio attaches .p7m files to emails out of the box. The MIME attachment for Creatio add-on helps to decrypt these files and adds the decrypted files to the Files detail of incoming emails. You can also order a free trial and install the app to test the app functionality in action.

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