Question

Failed Marketplace Package install

Hi,

 

I have just tried to install a marketplace package, which in this case was the Purchase Request application template, however this failed to install.

 

The following is the error log:

 

2023-02-24 12:02:02,667 Loading file: BpmPurchaseRequests_2.zip 100%
2023-02-24 12:02:03,042 Configuration backup started.
2023-02-24 12:02:03,089 Loading packages from archive
2023-02-24 12:02:03,635 Package "BpmPurchaseRequests" loaded
2023-02-24 12:02:03,635 Package "BpmRequests" loaded
2023-02-24 12:02:03,650 Loading packages from database
2023-02-24 12:02:05,942 Loading packages from database
2023-02-24 12:02:11,508 Configuration backup successfully created.
2023-02-24 12:02:11,649 Application install from file started. Application name: BpmPurchaseRequests_2. Code: BpmPurchaseRequests_2.
2023-02-24 12:02:11,649 Preparing packages for installation
2023-02-24 12:02:13,072 Loading packages from archive
2023-02-24 12:02:13,510 Package "BpmPurchaseRequests" loaded
2023-02-24 12:02:13,510 Package "BpmRequests" loaded
2023-02-24 12:02:13,510 Loading packages from database
2023-02-24 12:02:15,284 Composing packages
2023-02-24 12:02:16,081 Package "BpmPurchaseRequests" saved
2023-02-24 12:02:16,342 Schema "Activity" saved in package "BpmRequests"
2023-02-24 12:02:16,463 Schema "BpmProductsForInternalUse" saved in package "BpmRequests"
2023-02-24 12:02:16,550 Schema "BpmProductsInRequest" saved in package "BpmRequests"
2023-02-24 12:02:16,644 Schema "BpmRequest" saved in package "BpmRequests"
2023-02-24 12:02:16,707 Schema "BpmRequestFile" saved in package "BpmRequests"
2023-02-24 12:02:16,785 Schema "BpmRequestFolder" saved in package "BpmRequests"
2023-02-24 12:02:16,832 Schema "BpmRequestInFolder" saved in package "BpmRequests"
2023-02-24 12:02:16,894 Schema "BpmRequestInTag" saved in package "BpmRequests"
2023-02-24 12:02:16,957 Schema "BpmRequestStatus" saved in package "BpmRequests"
2023-02-24 12:02:17,019 Schema "BpmRequestTag" saved in package "BpmRequests"
2023-02-24 12:02:17,066 Schema "BpmRequestType" saved in package "BpmRequests"
2023-02-24 12:02:17,129 Schema "BpmRequestVisa" saved in package "BpmRequests"
2023-02-24 12:02:17,129 Error occured while performing operation on "BpmSchema1Detail" item, UId = 206c0d9f-a681-46c9-b413-ab46bcc36f95.
2023-02-24 12:02:17,144 Terrasoft.Common.InvalidNameException: Item with name "BpmSchema1Detail" already exists in the following package(s): "BpmRequests", "BpmGDPR"
   at Terrasoft.Core.Configuration.SysWorkspace.CheckDuplicateSchemaNameExists(SchemaDescriptor schema, IEnumerable`1 schemas)
   at Terrasoft.Core.Packages.PackageDBStorage.<>c__DisplayClass482_1.<SavePackageSchemas>b__0()
   at Terrasoft.Core.Packages.PackageStorage.SafeItemOperation(Descriptor descriptor, Action action)
2023-02-24 12:02:17,207 Schema "BpmTransportType" saved in package "BpmRequests"
2023-02-24 12:02:17,238 Schema "BpmVacationType" saved in package "BpmRequests"
2023-02-24 12:02:17,286 Schema "EmployeeJob" saved in package "BpmRequests"
2023-02-24 12:02:17,286 Package "BpmRequests" saved
2023-02-24 12:02:17,348 Modified - resources in package "BpmPurchaseRequests"
2023-02-24 12:02:17,520 Modified - resources in package "BpmRequests"
2023-02-24 12:02:17,536 Modified - dependencies of package "BpmPurchaseRequests"
2023-02-24 12:02:17,598 Terrasoft.Common.ItemNotFoundException: Schema with unique identifier "206c0d9f-a681-46c9-b413-ab46bcc36f95" not found
   at Terrasoft.Core.Packages.PackageDBStorage.GetSchemaIdByUId(Guid schemaUId)
   at Terrasoft.Core.Packages.PackageDBStorage.SaveSchemaParent(SchemaDescriptor schema)
   at Terrasoft.Core.Packages.PackageDBStorage.SaveSchemasParent(Package package)
   at Terrasoft.Core.Packages.PackageDBStorage.SaveDependencies()
   at Terrasoft.Core.Packages.PackageDBStorage.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.Applications.Packages.Operations.SystemPackageOperations.PackageDBStorageInternal.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.Applications.Packages.Operations.SystemPackageOperations.Save(IEnumerable`1 packages, PackageInstallOptions options)
   at Terrasoft.Core.Applications.Packages.SystemPackageManager.Save(PackageInstallOptions installOptions)
   at Terrasoft.Core.Applications.Installation.AppInstaller.Install(String sourcePath, String destinationPath, PackageInstallOptions installOptions, IInstalledAppInfo installedAppInfo)
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.AppInstallerServiceInternal.<>c__DisplayClass14_0.<InstallApp>b__0()
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging[TResult](Func`1 action)

I am thinking this is related to this package not being compatible with v8.04, but I am not aware of why that Schema may be missing in our cloud version instance.

 

thanks

 

Mark

 

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4 comments

Hi, I am assuming this package is not compatible to the 8.x releases, as I have had a couple of marketplace extensions recently be in this position?

Hi Mark,

I have installed this template on CRM Creatio 8.0.6 in the cloud successfully. Please, specify your Creatio product so we can review this issue further.

Irina Lazorenko,

Hi, Our version I am installing it against (our dev instance) is running 

Version 8.0.6.3522, which I have just tried installing once again and got the same error as above.

 

Thanks for any help you can provide.

Hi Mark,

This package is indeed not compatible with the 8.x releases. As it stands, the team in charge doesn't have plans to adjust it to suit the current releases. Because of this, I've removed it from Creatio Marketplace.

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