Edit page Buttons are Not Working until Refresh the page

In a section edit page, we have created custom buttons and have functionalities to hide and show the button. If we refresh the page Button enable/ Disable are working fine

But once we open the edit page, the button visibily/ page opening are not working properly until we refresh the page

we tried  this.reloadEntity(); inside init:function(){} Method.


Please Suggest me how to solve this issue.


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Dear Mansoor,


Could you please create a case for our technical support indicating the issue and providing external access to the instance?

Thank you in advance,


Ivanna Yatsura,

Dear Ivanna,


Yes I created the request for Creatio team (Request Id is:  #SR-01039215) 

Dear Ivanna,


Is there any update on this issue.


Thank you in advance,


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