Question

Can individual cases or emails be deleted from CRM

Would individual cases or emails be deleted from CRM. It's not something we would do often but occasionally there are times where the need would arise due to a privacy incident.

 

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Hello,

 

You can create a lookup based on the 'Activuty' object:



 

And filter activities by email category 





 

Then apply additional filter and delete emails.



Regards, 

Orkhan

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