Idea
Discussion

Please use Webhooks standard structure to enable easy integration with major platforms

I was very happy to learn about all possibilities of integrations using Creatio webhooks

 

and very disappointed when start to implement some use cases at customers 

 

to learn that Creatio is not using the webhook standard event structure

https://developers.oncehub.com/reference/the-event-object

to process the webhooks 

 

This has the implication that some major platforms that use the webhooks standards will not integrate easily with Creatio, for example:

https://www.wix.com/

https://paperform.co/

 

It is possible to develop custom logic but in this case we would like more standardization and less customization

 

Anyone has similar issues? And do you think it is a good idea?

Luis

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