Hello,

In Classic UI it was possible to customize Subject of new Email by overriding "getEmailTitle" method in SectionActionsDashboard by EmailMessagePublisher package.

Is there a Freedom UI proposed approach how to change Email Subject definition when using EmailMiniPage or EmailFormPage?

Thank you.

Hi, is there any method to establish a WebSocket connection between the Creatio server and the Creatio mobile app (exactly as in the browser version)? At a minimum, the mobile app could poll the server in a loop, but unfortunately there is a problem with that too, since neither setTimeout nor setInterval are available (as I described in this post: https://community.creatio.com/questions/creatio-mobile-app-use-settimeout-or-setinterval).

Hi,
is it possible to use setTimeout or setInterval functionality in the remote module for the Creatio Freedom UI mobile app? Unfortunately, when trying to build the project, I get an error:

TS2304: Cannot find name 'setTimeout'

Subject: Best Practice: Filtering DCM Lifecycle Stages Based on a Related Object (Product Type)

Hi Team,

I am looking for advice on the best way to handle a product-specific lifecycle requirement in Creatio using Dynamic Case Management (DCM).

We need to introduce three custom stages into our Opportunity pipeline. However, these stages should only be active and visible if the attached product with specific product value. For all other product types, these stages should be skipped or hidden.

Our product data does not live as a direct dropdown column on the primary Opportunity/Lead page. Instead, products are tracked via a separate child/detail table (Product in Lead / Product in Opportunity).

Because the data lives in a related detail object:

1. We cannot directly reference the product type column inside the high-level DCM Condition Selector ("Use this case with records where:") to create a separate Loan case.
2. We cannot use UI-level Business Rules, as they cannot dynamically alter or hide entire DCM chevron header stages on the fly.

Questions for the Team

1. Is using a background sub-process with a Read Data filter the standard best practice for making steps conditional based on related detail objects?
2. Is there a cleaner way in Creatio to swap or filter an two filter condition entire DCM case based on a criteria and product type that lives in a child/detail table rather than a primary column?

Thanks in advance for your insights!

Hi Everyone,

We are experiencing an issue with the Send Test Email functionality in Bulk Email.

When we click Send Test Email, the test email is not delivered immediately. In our testing, it is taking almost 24 hours to arrive. We have also noticed that when the email is finally received, it is being routed to Quarantine instead of the inbox.

We have tested this with multiple bulk emails and observed the same behavior.

Has anyone else experienced delayed test email delivery or quarantine issues? If so, were there any settings or configurations that helped resolve it?

Any guidance would be appreciated.

Thank you!