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MessageComposer

emailcomposer

font

FreedomUI

Service_Creatio_enterprise_edition

8.0

Default Font in MessageComposer component

Jelenko Mršić

12:19 Mar 18, 2026

Hello,

is there a way to change and set default Font in email body of MessageComposer component in Freedom UI to some other font like Arial or Times New Roman for example?

There is no possibility to change Font at all in MessageCompose component in Freedom UI.

MessageComposer

1 comments

Best reply

Oleksandra

15:34 Mar 18, 2026

Hello,

Currently, there is no possibility to apply the font by default for regular emails (but it is possible to do for bulk emails (in the bulk email designer) using the "CKEditor default font" system setting). Our R&D team has a functionality request in an "Accepted" status regarding the possibility of applying default font for regular emails so we can expect this logic in one of the nearest releases. I will also inform them about your request so to speed up the solution of this issue of missing default font for regular emails.

Thank you for reaching out!

Oleksandra

15:34 Mar 18, 2026

Hello,

Thank you for reaching out!

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Marketing_Module_Training

Marketing_Creatio

Marketing Module Training

Yuvraj

07:46 Mar 18, 2026

Looking for Marketing Module Training

0 comments

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marketplace

marketplace_updates

Marketplace updates: Introducing the New Marketplace Blog

Oleksandr Bilousko

17:18 Mar 17, 2026

We’re excited to announce the launch of a new section on the Creatio Marketplace — Blog.

This new space is designed to keep our ecosystem informed, inspired, and connected. Visitors can now explore the latest Marketplace news in one place, including:

✓ Updates on new features and product enhancements

✓ Announcements of new partners joining the ecosystem

✓ Customer success stories showcasing real business impact

The Blog is also a new opportunity for you

We invite our partners to share exclusive insights on how your solutions help customers solve real challenges and achieve measurable results. Whether it’s a compelling use case, a unique implementation story, or a best practice worth highlighting — your expertise can bring value to the entire community.

Have an idea for a story?

Pitch your story to the Marketplace team >>

Let’s grow the Marketplace together — by sharing knowledge, celebrating success, and highlighting innovation across our ecosystem.

EXPLORE INSIGHTS

2 comments

Ryan Farley

19:32 Mar 17, 2026

This is great, thanks for this. I would prefer more details about the new and updated add-ons in the marketplace in the blog, rather than marketplace news and announcements. I go to the marketplace often, just to see what is new. I do hope this blog will be used for that type of info.

Also, it doesn't appear that there is an RSS feed for the blog yet. Is that something that will be coming? Maybe also a separate RSS feed for the "what's new/updated" in the marketplace, like what we now have for the Academy articles?

Oleksandr Bilousko

10:41 Mar 18, 2026

Hi Ryan Farley,

Thank you so much for the quick feedback on our new initiative — we really appreciate it.

It’s especially valuable for us right now, since we’re actively gathering feedback from the ecosystem to understand better what kind of content would be most useful.
Your suggestion to include more details on new and updated Marketplace add-ons is very helpful, and we can definitely see how such updates would add more value for frequent Marketplace visitors like you.

As for the RSS feed, it’s not available at the moment. That said, your feedback is important and will help us better prioritize this need in our backlog, including the idea of a dedicated feed for new and updated Marketplace items.

Thanks again for taking the time to share this with us.

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approval

section cases approval

FreedomUI

Service_Creatio_enterprise_edition

8.0

Change approver functionality in Freedom UI

Jelenko Mršić

18:10 Mar 16, 2026

Hello,

I was wondering if there is a native Freedom UI functionality to change approver directly on Approval component?

In Freedom UI I have seen only "Approve" and "Deny", but no "Change approver" option.

Fig. 1 Approvals in the Approvals component

"Change approver" can currently be done only in "Classic UI" on right side panel:

Fig. 2 Approvals in the notification panel

Has anybody solution to this?

Thank you.

2 comments

Best reply

Alona Dolya

15:24 Mar 17, 2026

Hello!

Currently, the Approval component in Freedom UI offers only the "Approve" and "Deny" actions. The "Change approver" feature is available natively only in the Classic UI notification panel.
There is no standard, out-of-the-box functionality in Freedom UI to change the approver directly within the Approval component at this time.

We also have a request for the development team to implement this logic in the future.

As a possible workaround, you could try implementing this by creating a process on the page that triggers the approver changes. This approach might help achieve the desired behavior until a more permanent solution is implemented.