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Marketing_Creatio
8.0

Hello, is there a way to exclude spam and virus checkers' clicks from email stats? Because sometimes it displays a huge amount of clicks for each link. It seems unreal that a contact clicked dozen times on one link.

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mobile
reminders
Activity
Mobile_Creatio
8.0

In the mobile application, I could not find a feature for setting a reminder in an activity. Is this functionality available somewhere, or is it planned for a future release?

Kind regards,

Vladimir

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Hello,

Unfortunately, reminders are not currently supported in the mobile application.

We have already created a request for our R&D team to review and implement this functionality OOTB in a future release.

As a workaround, you can implement custom push notifications using the guidance provided in the following Academy article: https://academy.creatio.com/docs/8.x/no-code-customization/bpm-tools/bpm-process-examples/set-up-push-notifications-for-mobile-users
 

Best regards,
Malika

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case
created
via
incomin
Email
when
support
is
in
CC

Hi,

Case is created via incoming mail even when support mail is in cc. I want that whenever the support email is in cc case should not get created. How can i acheive this?

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clio
linux
.NETCORE
8.0

Hi everyone. I’ve run into an issue while trying to connect Clio as a plugin in VS Code.

I can successfully register the site, install clioAPI, create a Workspace, set the Environment, and then start downloading the configuration. At this stage, I get one of the following errors:

[ERR] - One or more errors occurred. (Stream was too long.)

or

[ERR] - One or more errors occurred. (The filename, directory name, or volume label syntax is incorrect:
'W:\clio\sitename\ws\.application\net-core\core-bin\Codes": []')

In appsettings.json, I have "IsNetCore": true.

Has anyone faced this issue before? Any ideas what might be causing it and how to properly connect the site to VS Code?

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Hello,

This issue in most cases it is related to Windows file system limitations during configuration download.

At the Download configuration stage, Clio pulls a large configuration package from the site and unpacks it locally inside the Workspace, creating a deep folder structure under .application\net-core\core-bin\.... If the Workspace is located on a mapped or network drive (like W:\...) or inside a long directory path, the full file paths can quickly exceed the Windows maximum path length limit (around 260 characters).

When this happens, Windows may fail to correctly create files or directories, and instead of a clear “path too long” message, Clio returns generic .NET errors such as “Stream was too long” or “The filename, directory name, or volume label syntax is incorrect”. The strange fragment like Codes": [] is usually not an actual filename, but a side effect of the path-length failure causing the exception message to appear corrupted or incomplete.

The most reliable solution is to move the Workspace to a very short local path, for example C:\ws\sitename, and avoid using mapped/network drives.

In most cases, shortening the Workspace path resolves both errors and allows the configuration download to complete successfully.

Anastasiia Zhmud, Hello

I’d like to add an observation: this issue occurs only with Creatio instances deployed on Linux. For Creatio sites running on Windows, the configuration is downloaded correctly without any issues.

Is there a way to enable more detailed logging in Clio to see where exactly and why the error occurs?

I found this 

 

PS W:\clio\paymeVPN\ws> clio dconf -e siteVPN --debug 
[DBG] - DownloadConfigurationCommand: Using environment mode
[INF] - Creating temporary directory...
[INF] - Created temporary directory C:\Users\Mant\AppData\Local\Temp\clio\2c882a91e5b946af80971b4b40303862
Run download ConfigurationBin
Run download Lib
Run download Autogenerated.Package1
Run download Autogenerated.Package2
Run download CoreBin
[INF] - Deleted temporary directory C:\Users\Mant\AppData\Local\Temp\clio\2c882a91e5b946af80971b4b40303862
[ERR] - One or more errors occurred. (Stream was too long.)
[ERR] - Stack trace:    at System.Threading.Tasks.TaskReplicator.Run[TState](ReplicatableUserAction`1 action, ParallelOptions options, Boolean stopOnFirstFailure)
  at System.Threading.Tasks.Parallel.PartitionerForEachWorker[TSource,TLocal](Partitioner`1 source, ParallelOptions parallelOptions, Action`1 simpleBody, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
--- End of stack trace from previous location ---
  at System.Threading.Tasks.Parallel.PartitionerForEachWorker[TSource,TLocal](Partitioner`1 source, ParallelOptions parallelOptions, Action`1 simpleBody, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
  at System.Threading.Tasks.Parallel.ForEachWorker[TSource,TLocal](IEnumerable`1 source, ParallelOptions parallelOptions, Action`1 body, Action`2 bodyWithState, Action`3 bodyWithStateAndIndex, Func`4 bodyWithStateAndLocal, Func`5 bodyWithEverything, Func`1 localInit, Action`1 localFinally)
  at System.Threading.Tasks.Parallel.ForEach[TSource](IEnumerable`1 source, Action`1 body)
  at Clio.WebApplication.Downloader.<>c__DisplayClass14_0.<Download>b__0(String tempDirectory)
  at Clio.Common.WorkingDirectoriesProvider.CreateTempDirectory(Action`1 onCreated)
  at Clio.WebApplication.Downloader.Download(IEnumerable`1 downloadInfos)
  at Clio.Workspaces.ApplicationDownloader.Download(IEnumerable`1 packagesNames)
  at Clio.Command.DownloadConfigurationCommand.Execute(DownloadConfigurationCommandOptions options)

 

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map
maps
visualization
data
OpenStreetMap

Every business has location data — customer addresses, service territories, field team routes. But seeing this data in spreadsheets doesn't tell the full story. Syntech Map brings geographic visualization directly into Creatio Freedom UI, no code required.

What It Does

Syntech Map is a native Freedom UI component that displays your Creatio records on an interactive map. Drop it onto any page, connect to your entity, and watch your data come alive.

Three ways to use it:

  • Address Mode — Pass any address string, get a marker on the map. Ideal for account and contact pages.
  • Schema Mode — Load records from any entity with coordinates or GeoJSON data. Filter, click, explore.
  • Drawing Mode — Let users draw polygons directly on the map to define territories or service zones.

Key Features

  • 12 base layers — Google Maps, OpenStreetMap, ESRI, CartoDB, Stamen styles
  • Automatic geocoding — Convert addresses to coordinates using OpenStreetMap
  • GeoJSON support — Display polygons, territories, and complex geometries
  • Interactive popups — Show any record fields in marker cards
  • Live filtering — Map updates automatically with Quick Filters and folders
  • Process integration — Trigger business processes from selected feature

Syntech Map is available on Creatio Marketplace.

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