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How to add Custom Columns/Parameters in ML model training

16:35 Feb 27, 2026

Dear Creatio team,

i'm trying to improve the ML models results for recommendations.
Is it possible to use custom columns or parameters in training the ML models?
how to use it in the ML recommendation model ?

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#enableLiveUpdate

List page not updating automatically after process deletes records

Inês Margarida Barbosa da Silva

14:27 Feb 27, 2026

Hi everyone,

I have a question regarding live update in Creatio.

I have an object with Enable Live Update activated. However, when records from this object are deleted through a business process, the list page does not update automatically.

Users still see the deleted records until they manually refresh the page.

Does anyone know if there is a way to force the list to refresh automatically when records are deleted by a process?

Any suggestions or best practices would be greatly appreciated.

1 comments

Antonii Viazovskyi

00:44 Feb 28, 2026

Hello.

Please note that the Live Update mechanism is triggered only when the author of the changes is the current user. This means that if a user modifies data, the update notification is sent only to that user’s active session. Other users will not receive an automatic update for those changes. This limitation is intentional and is designed to minimize additional resource consumption, especially on high-load environments.

There are plans to extend this functionality to support updates for all users; however, due to the complexity of such an implementation, it is not expected in the near future.

Additionally, at the moment, the Live Update feature supports automatic refresh only for record creation and record updates. Record deletion, including deletions performed via business processes, is not currently supported. Therefore, when records are deleted, the list page does not refresh automatically, and users need to manually refresh the page to see the updated data.

Best regards,
Antonii.

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Remove OOTB copy option on detail grid in Freedom UI

Fulgen Ninofranco

07:50 Feb 27, 2026

Hi Community,

In Creatio Freedom UI, any idea how to remove the OOTB copy option on detail grid? I wanted to retain only open and delete.

{
                "operation": "merge",
                "name": "ProductsList",
                "values": {
                    "features": {
                        "editable": {
                            "enable": true,
                            "itemsCreation": false
                        },
                        "rows": {
                            "selection": {
                                "enable": true,
                                "multiple": true
                            }
                        }
                    },
                    "columns": [
                        {
                            "id": "b2a9f446-9fe2-62dc-5ae7-6d310c8f377c",
                            "code": "ProductsListDS_Product",
                            "caption": "#ResourceString(ProductsListDS_Product)#",
                            "dataValueType": 10,
                            "width": 155.99737548828125
                        },
                        {
                            "id": "fbdc88c3-1804-4bd7-bcf4-d780f3266db7",
                            "code": "ProductsListDS_Quantity",
                            "caption": "#ResourceString(ProductsListDS_Quantity)#",
                            "dataValueType": 32,
                            "width": 122
                        },
                        {
                            "id": "92e6557b-0230-186b-843d-d49d84d1f0d3",
                            "code": "ProductsListDS_Price",
                            "caption": "#ResourceString(ProductsListDS_Price)#",
                            "dataValueType": 32,
                            "width": 114
                        },
                        {
                            "id": "7e24ec9a-fe25-b670-83e8-4b894cc28fb5",
                            "code": "ProductsListDS_Amount",
                            "caption": "#ResourceString(ProductsListDS_Amount)#",
                            "dataValueType": 32,
                            "width": 126
                        },
                        {
                            "id": "9e6cf8c7-3907-e7bb-fc7b-ab577187879c",
                            "code": "ProductsListDS_Comment",
                            "caption": "#ResourceString(ProductsListDS_Comment)#",
                            "dataValueType": 29,
                            "width": 325
                        }
                    ]
                }
            },

1 comments

Ryan Farley

17:45 Feb 27, 2026

You can see an article on that topic here: https://customerfx.com/article/adding-row-action-menu-items-to-a-creatio-freedom-ui-list/

Basically, you can't just remove the copy only. Instead, you need to replace the entire rowToolbarItems property for the List with a new array of items, adding back in the Open and Delete and exclude the Copy.

To remove just the copy, you'd add this to the List (in the values part):

{
    "operation": "merge",
    "name": "ProductsList",
    "values": {
        "rowToolbarItems": [
            // default open action
            {
                type: "crt.MenuItem",
                caption: "DataGrid.RowToolbar.Open",
                icon: "edit-row-action",
                disabled: "$ProductsList.PrimaryModelMode | crt.IsEqual : 'create'",
                clicked: {
                    request: "crt.UpdateRecordRequest",
                    params: {
                        "itemsAttributeName": "ProductsList",
                        "recordId": "$ProductsList.ProductsListDS_Id",
                    }
                }
            },
            // default delete action
            {
                type: "crt.MenuItem",
                caption: "DataGrid.RowToolbar.Delete",
                icon: "delete-row-action",
                clicked: {
                    request: "crt.DeleteRecordRequest",
                    params: {
                        "itemsAttributeName": "ProductsList",
                        "recordId": "$ProductsList.ProductsListDS_Id",
                    }
                }
            }
        ]
    }
}

Ryan

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How_to_make_editable_List_Column_Read-Only_in_Freedom_UI_?

Editable List Column Read-Only in Freedom UI

Devapooja Manisha

07:06 Feb 27, 2026

Hi Community,

I am working in Creatio Freedom UI (8.x).

On the Case page, I have a detail grid:

This grid is connected to a separate object (related to Case).

In the modal page of that object, I have set the Status field as Read-only, and it works correctly there.

However, when I enable inline editing in the editable list on the Case page, the Status column is still editable.

My requirement:

I want the Status column to be read-only in inline editing mode of the editable list.

What I tried:

Setting Read-only on the field in the modal page
Checking editability in object column settings

But inline editing still allows changes.

What is the recommended approach in Freedom UI?

Thank you!

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I_want_to_integrate_my_own_service_via_a_Marketplace_app

Studio_Creatio

8.0

dfgdf

Di Ma

16:26 Feb 26, 2026

Hey guys,

I want to integrate my own service via a Marketplace app — for example, add a button on the contacts page (or somewhere) to send an email or SMS to the user.

I'm having trouble creating my own Freedom UI page where I can embed a button like "Message the user". I need to somehow connect this Freedom UI page to my REST service.

Also, I want to pass a token so I know the request is coming from a specific client/user.

The docs only talk about OAuth for logging in somewhere with external services, but that's not what I need.

Can you help with this?

Basically, I need a place to store the token — something one-time setup in the app configuration, so when a user installs my app, they can enter their own tokens (API keys or whatever), and then every request from Creatio to my service includes that token so I can identify which client it comes from.

Thanks!

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