Hello All,

When building folders or dashboards is there a way to do a "two months ago filter?" For example, if it's February can I get a filter for December? I understand there is a fitler for "60 days" ago but my organization tracks numbers by month. 

Matt 

Hi,

We have several business units and for each business unit there is separate mailbox. 

We are facing an issue when we create a case manually for a specific business unit then email should get triggered to the contact with the Business unit specific email but every time we create a case regardless of the business unit , the mail is triggered from a single mailbox.

How can we resolve this problem?

Here I want to show the resize button but I can't click on the visibility section and did not know how to do it ! 
Ay idea please ?

Hi Community,

I am currently designing a Gifting CRM in Creatio, where many products require customization options.

For example:
Product: Custom Print T-Shirt
Customization options:

• Size (S, M, L, XL)
• Color (Red, Blue, Black)
• Print Type (Screen print, Vinyl, Embroidery)

In the standard Creatio Product data model, products are stored as individual records (SKU-based). However, if I create a separate product for every combination, it will lead to a very large number of SKUs and difficult maintenance.

My Current Approach

I am planning to:

1. Keep a base product in the Product catalog (e.g., “Custom Print T-Shirt”)
2. Create a custom object/data model to store customization options (Option Groups and Option Values)
3. Link these options to the product
4. Store selected customization at the Order Product / Opportunity Product level

For a case record all the email activity is visible to the admin roles but not to the user of a particular role.What can be the possible reason for this and how to resolve this issue?