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Sales_Creatio
8.0

Hi,

I am wanting to send an email as part of an automated process, where a quote is provided. The quote data will come from the Opportunity and the Products within that, but the issue I need to solve is; how can I create an email which will allow multiple dynamic rows to be included in the email body.

Say I have 5 products in the opportunity, I need those 5 products to be displayed in a table form. Is this possible? If not, could I automatically create a printable, which I can then attach as an attachment to the email? Note - I am using the cloud version, which may impact things.

Thanks for any help!

Mark

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One approach is to create your own HTML table in the process by looping through the records. A sample of that approach is outlined here: https://customerfx.com/article/emailing-a-list-of-multiple-records-from-a-process-in-creatio/

Alternatively, you could create it as a printable, which can have tables of related data, and attach that to the email (using Process File element in a process to generate the printable to attach to the email)

Ryan

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Configured_the_Forgot_Password_/_Password_Recovery_functionality_in_Creatio
but__still_not_receiving_the_password_recovery_email.
Service_Creatio
8.0

I have configured the Forgot Password / Password Recovery functionality in Creatio, but still not receiving the password recovery email.

I have Password recovery for users is enabled

  • Registration and password recovery mailbox (SSPRegistrationMailbox) is configured and active
  • SMTP settings are complete and test email works
  • Website URL system setting is configured
  • Password recovery email template is active
  • User is active and has a valid email address

After clicking Forgot password, the confirmation message is shown, but no email is received.

Could you please suggest additional settings, logs, or backend checks required to troubleshoot this issue?

Thank you.

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We_have_a_custom_text_field_Display_Quote_Number_on_the_Quotation_object_that_should_show_QuoteNumber-Version_(e.g.
QN-00045-V2)._A_business_process_is_triggered_on_Quote_modified
reads_Quote_Number_and_Version
and_updates_the_field_via_Modify_Data_with_conditions_(Quote_Number_is_filled_in
Version_>_0)._The_process_executes_successfully
but_the_field_either_remains_blank_or_shows_partial/incorrect_values_(e.g.
-V0)
even_after_refresh._Formula_functions_like_AND
string
ISNULL_are_not_supported
and_delays_do_not_resolve_the_issue._Looking_for_a_supported
reliable_pattern_in_Freedom_UI_to_populate_and_display_a_concatenated_text_field_without_custom_code.
Studio_Creatio
8.0

We have a custom text field Display Quote Number on the Quotation object that should show QuoteNumber-Version (e.g., QN-00045-V2).
A business process is triggered on Quote modified, reads Quote Number and Version, and updates the field via Modify Data with conditions (Quote Number is filled in, Version > 0).
The process executes successfully, but the field either remains blank or shows partial/incorrect values (e.g., -V0), even after refresh.
Formula functions like AND, STRING, ISNULL are not supported, and delays do not resolve the issue.
Looking for a supported, reliable pattern in Freedom UI to populate and display a concatenated text field without custom code.

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#clicks
Marketing_Creatio
8.0

Hello, is there a way to exclude spam and virus checkers' clicks from email stats? Because sometimes it displays a huge amount of clicks for each link. It seems unreal that a contact clicked dozen times on one link.

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mobile
reminders
Activity
Mobile_Creatio
8.0

In the mobile application, I could not find a feature for setting a reminder in an activity. Is this functionality available somewhere, or is it planned for a future release?

Kind regards,

Vladimir

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Hello,

Unfortunately, reminders are not currently supported in the mobile application.

We have already created a request for our R&D team to review and implement this functionality OOTB in a future release.

As a workaround, you can implement custom push notifications using the guidance provided in the following Academy article: https://academy.creatio.com/docs/8.x/no-code-customization/bpm-tools/bpm-process-examples/set-up-push-notifications-for-mobile-users
 

Best regards,
Malika

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