Время создания
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change_log
Studio_Creatio
8.0

Hi, is there any time limit set for change log retention? (something similar is already available for process log). 

 Or do I need to manually clear the change log every time? I know there is a business process called "Clear Change Log", which I could use to automate this.  I wanted to check if there is already an out-of-the-box feature available for this before beginning development.

I also noticed that even when a particular record is deleted, its change log remains in Creatio. I understand this is intended behavior to track changes, which is good, but we don’t want it to stay forever.

Thanks

Rishav

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Marketing_Creatio
8.0

Hello community,

I have a dashboard in Lead section containing charts and pivot table. Is there any way how to export the dashboard to Excel or PDF without development? 

 

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Hello!


Having clarified all the information, we inform you that at the moment the option of exporting data from Pivot tables to Excel is indeed unavailable. 

We have already set up a task in the responsible R&D team to consider adding this functionality in future releases.

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When I'm in the email builder in the design section. I wanted to give a block a background color, a border color, and also round the edges. In the builder I can see the corners are rounded like I intend to do. But in the preview and when the email is actually sent, the round corners for the border in particular doesn't stay curved it goes back to straight pointy edges. Is there a way that this can be fixed? Images attached.

Thank you!

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Hello,

This behavior is related to how different email clients render HTML and CSS generated by the legacy email designer.

Unfortunately, this is expected behavior. The rounded corners work correctly only as long as no border is applied. Once a border is added, the rounding is lost. This happens because some email clients—most notably Microsoft Outlook—use a Word-based rendering engine that does not fully support border-radius when borders are applied to table elements. As a result, the background may remain rounded, but the border itself is rendered with sharp corners.

Because of these technical limitations, there is no reliable way to achieve fully rounded borders across all email clients when using the old designer.

Our recommendation is to use the new email designer, which is available starting from version 8.2. The new designer generates more modern and optimized markup, and these rendering issues should not occur there.

If you have the option to migrate to the new designer, this would be the best and most stable solution going forward.

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Filtering
Freedom_UI

Hi,

I have the following code to invoke a multi select window.

request.$context.executeRequest({
    type: "crt.OpenLookupPageRequest",
    $context: request.$context,
    entitySchemaName: "AccountType",
    //filtersConfig: add any filters here
    features: {
        select: {
            multiple: true,
            selectAll: false,
            resultType: 'lookupValues'
        },
        create: {
            enabled: false
        }
    },
});

I'm struggling with adding a filterconfig (I need a IN filter; if the value exist in a list of values).

Can you help with an example?

Thanks,

Chani

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To do an IN filter, you basically just use sdk.ComparisonType.Equal and the value is an array of Ids. See this thread: https://community.creatio.com/questions/im-getting-error-invalid-cast-systemstring-systemguid

Ryan

Also, crt.OpenLookupPageRequest was deprecated and replaced with crt.OpenSelectionWindowRequest. You can see how to use that and set a filter in this thread: https://community.creatio.com/questions/has-crtopenselectionwindowrequest-replaced-crtopenlookuppagerequest-813

Ryan

Ryan Farley,

Thank you.

I'm able to filter with sdk outside the OpenLookupPageRequest and filter by equals = string in the filterconfig but don't know how to combine them together. 

Thanks for your help!

Ryan Farley,

Sorry, I think I wasn't clear.

I meant to say that if I use 

await filter.addSchemaColumnInFilterWithParameters(
   sdk.ComparisonType.Equal,

it works but I can't find a way to filter with IN in the filterconfig.

See my code for a single Id which works:

 AccountsFilter: {
           value: {
               items: {
                   "b7a5f2c1-4f0a-4d5e-9a93-9c7c61e3d001": {
                       filterType: 1,
                       comparisonType: 3, 
                       isEnabled: true,
                       trimDateTimeParameterToDate: false,
                       leftExpression: {
                           expressionType: 0,
                           columnPath: "Id" 
                       },
                       isAggregative: false,
                       rightExpression: {
                           expressionType: 2,
                           parameter: {
                               dataValueType: 10, 
                               value: accountIds[0] 
                           }
                       }
                   }
               },
               logicalOperation: 0,
               isEnabled: true,
               filterType: 6
           }
       }

What can I do to apply the filter for the full accountIds list?

Thanks

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Marketing_Creatio
marketplace
marketplace_updates
CreatioAI
agents
AIAgents

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