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The collaboration between Creatio and Tuvis aims to enhance business performance by improving the visibility of customer communications, boosting team engagement, and ensuring seamless, secure messaging across multiple channels. The integration will streamline customer interactions by archiving all communications, enabling leadership teams to access real-time insights into client conversations. 

 

Learn more: https://www.creatio.com/company/news/23686

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Greetings!

 

Have noticed that field BlindCopyRecipient in Activity is not being populated when receving an email, that was send using bcc field and specifying an email address that is configured for synchronization.  However email is synchronized and showing correctly in communication panel. Is it a bug or feature?

 

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Hi everyone,

Trying to merging 2 different pairs of duplicate contact records and i receive the following errors: 

1. P0001: User with specified contact already exists
2. Npgsql.PostgresException: 42601

Has anyone ever encountered these errors? 

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Hi Shemroy!

This error can occur when the contacts you are trying to merge are linked to a system user.

When trying to merge them, the system attempts to link one contact to another user, but a contact cannot be linked to more than one user. This results in an error, since the system does not allow this situation.

Such user-linked contacts should not be merged. If necessary, you can deactivate one of the users and rename the contact to avoid confusion.

Since deleting a user is not supported by the system by design, deleting a contact linked to such a user is also not possible.
 

If you have any further questions, please let us know, we would be happy to help.
Thank you for choosing Creatio!

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Hi,

 

I am using '8.2.1.5446_Studio_Softkey_MSSQL_ENU' build package for local Creatio development. I can login and use only a few App buttons (precisely speaking Creatio AI dashboards, Creatio AI setup, Studio homepage and UI management). But, for other App buttons (like Lookup, Webhooks, Users, System Settings, etc.), an empty page loads. I am attaching a screenshot for reference. Can you please help me to resolve this issue?

 

When I do 'Inspect', I see a bunch of errors like -

Failed to load resource: the server responded with a status of 404 (Not Found)Understand this error -configuration/2ccc1a4cd18a5baa438a5dda5d9c513aen-US/SectionModuleV2.js:1
 
Refused to execute script from 'http://localhost/KP_App/0/configuration/2ccc1a4cd18a5baa438a5dda5d9c513aen-US/SectionModuleV2.js' because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.
 
user: Supervisor/7f3b869f-34f3-4f20-ab4d-7480a5fdf647
 file: http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js
 line: 97
 column: 16846
 message: Uncaught Error: Script error for "SectionModuleV2"
http://requirejs.org/docs/errors.html#scripterror 
 date: Fri Feb 14 2025 16:55:22 GMT+0000 (Coordinated Universal Time)
 stack: Error: Script error for "SectionModuleV2"
http://requirejs.org/docs/errors.html#scripterror
    at makeError (http://localhost/KP_App/core/hash/requirejs/require.js?v=482289676:168:17)
    at HTMLScriptElement.onScriptError (http://localhost/KP_App/core/hash/requirejs/require.js?v=482289676:1742:36)
    at xt.invokeTask (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:7571)
    at mt.runTask (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:2530)
    at zt.invokeTask [as invoke] (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:8718)
    at qe (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:16333)
    at bt (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:16678)
    at HTMLScriptElement.ct (http://localhost/KP_App/0/Shell/8096.22ae89967ffcf264.js:97:16980)
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Hi,

i don´t know the structure of allowances in creatio. it would help to enable a group of keyusers the view onto the standard process library instead of try and error. is this possible without enabling them to change anything?

 

BR Eric

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