| System administrators | Question | 1 | |
| Lead disqualification | Question | 1 | |
| rights | Question | ||
| Data export | Question | ||
| Job titles | Question | 2 | |
| IIS and Windows components | Question | ||
| Export Business Process | Question | ||
| Business process management within the CRM | Question | 1 | |
| business process management | Question | 1 | |
| Does incoming email activate Business Process? | Question | 2 | |
| Business Processes | Question | 2 |