Sasori Oshigaki,

Step 1: Group all the contacts into a Folder (using Dynamic Filter).
Step 2: You can use a button trigger to load all contacts email and pass that into the TO of email element in Business process or if you use Message compose (Angular component), append the email to the "To Attribute" of the email composer element (Can be investigated in DEV-Console to find the To attribute name).

BR,
Bala.

Create a dynamic contact folder, select the test contacts, and convert your folder to static.
Create a process that reads your contact folder and sends an email to the contact collection via a subprocess.

Hello,
The probable reason you have this duplicate is that "LiveEditing" is enabled for the main record. Our R&D team knows about the issue and is working on a fix. As for now, please try disabling the live editing for the main object.

Hello, 

Currently, there is no possibility to apply the font by default for regular emails (but it is possible to do for bulk emails (in the bulk email designer) using the "CKEditor default font" system setting). Our R&D team has a functionality request in an "Accepted" status regarding the possibility of applying default font for regular emails so we can expect this logic in one of the nearest releases. I will also inform them about your request so to speed up the solution of this issue of missing default font for regular emails.

Thank you for reaching out! 

That would be great, a client of ours asked this very question last week !

Hello!

Currently, the Approval component in Freedom UI offers only the "Approve" and "Deny" actions. The "Change approver" feature is available natively only in the Classic UI notification panel. 
There is no standard, out-of-the-box functionality in Freedom UI to change the approver directly within the Approval component at this time.

We also have a request for the development team to implement this logic in the future.

As a possible workaround, you could try implementing this by creating a process on the page that triggers the approver changes. This approach might help achieve the desired behavior until a more permanent solution is implemented.

Hello,
At the moment, the Message Composer element is not customizable in the system. The task to implement such a possibility is already present for our R&D team, but it is still unknown when it will be added.

++++

Greetings,

Currently, the business process configuration does not support keeping the original email thread when sending an email.

As a workaround, you can read the body of the received email (if it is available in the process) and pass it through parameters into a new outgoing email.

Please also note that our R&D team already has a suggestion registered to enable sending emails within a single thread directly from a business process in future releases. Your request helps increase the priority of this enhancement, making it more likely to be implemented sooner.

Have a nice day!

We have managed to fix the previous issue

However the File Import template is still missing

Sasori Oshigaki,

Hello!

The templates for data import are stored in the object FileImportTemplate. By default, the operation permissions for this object are turned off, meaning that only users with the group "All employees" can access it. 
To allow external users to see the templates, please enable Operation permissions for the object FileImportTemplate and configure the access rule for the needed users.
 

After, allow external users to use feature UseFileImportTemplate. features can be found by the following link: your_site/0/Shell/#Section/AppFeature_ListPage :

I hope this helps. Have a great day!

it is in the system settings. Generally it is https://[instanceName]-is.creatio.com/connect/token

For example, if my instance is autos.creatio.com, the url would be https://autos-is.creatio.com/connect/token

Thank you! That's exactly what we needed.

Hello Jelenko,
To implement your logic you can do the following:
1) Create replacing view model for CtiPanel object.
2)  Implement CtiPanel  
define("CtiPanel", [],
    function() {
        return {
            attributes: {},
            methods: {
                answerCallCustom: function() {

                    // your logic here

                    // get call id from your cti provider to pass to business process
                    var args = {
                        sysProcessName: "customProcess",
                        parameters: {
                            callId: callId
                        }
                    };
                    ProcessModuleUtilities.executeProcess(args);
                }
            },
            diff: [
                {
                    "operation": "merge",
                    "name": "AnswerButton",
                    "parentName": "ButtonsPanel",
                    "propertyName": "items",
                    "values": {
                        "click": {"bindTo": "answerCallCustom"}
                    }
                },
            ]
        };
    }
);

3) Create business process with callId parameter that opens the page you need
Hope this helps

Yevhenii Grytsiuk,

Thank you Yevhenii,

after your suggestion to use business process and start it from client side, I changed my implementation approach and managed to do it with following trigger, which starts business process when call is picked up:

Maybe someone finds it useful for future reference.

Thanks.

Hello,
 

Unfortunately, at the moment, the Message-composer element is not customizable from the inside using no-code/low-code tools.
 

Currently, we do not have a ready-made instruction for adding such a button. However, we have created a task for the responsible team to either create such an instruction or add no-code tools for adding custom buttons to the element.
 

Thank you for helping make our product better!