Package Installation Error

08:29 Jul 17, 2019

Hi,

I am trying to install this package I made in 7.14.1.935 to the current 7.14.2.875 and getting the installation error (log attached). Can you please help me understand why I am facing this issue?

2019-07-17 08:20:39,584 Loading file: BLUES_POsAndLeadsSection_19.07.17_07.20.07.zip 100%
2019-07-17 08:20:40,052 Configuration backup started.
2019-07-17 08:20:40,068 Loading packages from archive
2019-07-17 08:20:40,271 Package "BLUES_POsAndLeadsSection" loaded
2019-07-17 08:20:40,271 Loading packages from database
2019-07-17 08:20:46,053 Loading packages from database
2019-07-17 08:20:49,991 Configuration backup successfully created.
2019-07-17 08:20:50,273 Application install from file started. Application name: BLUES_POsAndLeadsSection_19.07.17_07.20.07. Code: BLUES_POsAndLeadsSection_19.07.17_07.20.07.
2019-07-17 08:20:50,273 Preparing packages for installation
2019-07-17 08:20:50,366 Loading packages from archive
2019-07-17 08:20:50,554 Package "BLUES_POsAndLeadsSection" loaded
2019-07-17 08:20:50,569 Loading packages from database
2019-07-17 08:20:54,382 Composing packages
2019-07-17 08:21:12,791 Schema "Lead" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:12,978 Schema "LeadMiniPage" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,088 Schema "LeadPageV2" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,228 Schema "LeadSectionV2" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,338 Schema "OrderProductPageV2" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,432 Schema "UsrLeadType" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,525 Schema "UsrProcess1" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,619 Schema "UsrProcess2" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,682 Schema "UsrPurchaseOrder" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,744 Schema "UsrPurchaseOrder1Page" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,807 Schema "UsrPurchaseOrder1Section" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,853 Schema "UsrPurchaseOrderFile" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,900 Schema "UsrPurchaseOrderFolder" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:13,963 Schema "UsrPurchaseOrderInFolder" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,025 Schema "UsrPurchaseOrderInTag" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,072 Schema "UsrPurchaseOrderProduct" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,166 Schema "UsrPurchaseOrderTag" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,213 Schema "UsrPurchaseOrderVisa" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,275 Schema "UsrPurchaseOrderVisaPageV2" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,322 Schema "UsrSchema1Detail" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,369 Schema "UsrUsrPurchaseOrderProduct1Page" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,541 Schema data "Lookup_LookupManager_063736d142db45f88213c124f3b88c91" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,619 Schema data "RunProcessFromDetails_8ffe030b68854e758af4ef1ee60fbec1" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,682 Schema data "SysDcmSettings_de1057634de7449d8f347b029e3283fd" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,728 Schema data "SysDetail_DetailManager_38fb2c126693445a9f1ca2307daad657" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,791 Schema data "SysDetail_DetailManager_429262820cef4d73bd92384908fdb217" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,838 Schema data "SysDetail_DetailManager_4b90a029666d4764aaaca3c3a9ab44a6" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,916 Schema data "SysModuleEdit_SysModuleEditManager_55e3eb2c355b4fe88cad57449af60329" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:14,994 Schema data "SysModuleEdit_SysModuleEditManager_6c514f14d21547f88f8ac9f52a6c3961" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,041 Schema data "SysModuleEdit_SysModuleEditManager_bf373f96f36b141033931c6f65e16a07" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,103 Schema data "SysModuleEdit_SysModuleEditManager_ce9159371ce94fec907da86ff14da431" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,119 Schema data "SysModuleEntity_SysModuleEntityManager_8958604370a8440b81357697e96051ea" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,135 Schema data "SysModuleEntity_SysModuleEntityManager_bf45ce16bbce47b78774b9023c534381" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,166 Schema data "SysModuleEntity_SysModuleEntityManager_d5bcbc9ce6f745bb9ae7a8e31084e489" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,182 Schema data "SysModuleInWorkplace_SectionInWorkplaceManager_ac48d51b05d94f5a87d13d4bdb96c79e" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,213 Schema data "SysModuleVisa_eac85cc0a5c049998272e339fe751fe8" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,307 Schema data "SysModule_SectionManager_46979cc2219047c1b568da3bcff10075" saved in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:15,307 Package "BLUES_POsAndLeadsSection" saved
2019-07-17 08:21:27,326 Added - resources in package "BLUES_POsAndLeadsSection"
2019-07-17 08:21:43,561 System.ApplicationException: Dependent package "CustomerCenterSoftkey" not found
   at Terrasoft.Core.Packages.PackageDBStorage.SavePackageDependencies(Package package)
   at Terrasoft.Core.Packages.PackageDBStorage.SaveDependencies()
   at Terrasoft.Core.Packages.PackageDBStorage.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.AppInstallation.Packages.Operations.SystemPackageOperations.PackageDBStorageInternal.Save(IPackageContentProvider packageContentProvider)
   at Terrasoft.Core.AppInstallation.Packages.Operations.SystemPackageOperations.Save(IEnumerable`1 packages, PackageInstallOptions options)
   at Terrasoft.Core.AppInstallation.Packages.SystemPackageManager.Save(PackageInstallOptions installOptions)
   at Terrasoft.Core.AppInstallation.Packages.PackageZipInstaller.Install(String sourcePath, String destinationPath, PackageInstallOptions installOptions)
   at Terrasoft.Core.AppInstallation.Packages.AppInstaller.Install(String sourcePath, String destinationPath, PackageInstallOptions installOptions, IInstalledAppInfo installedAppInfo)
   at Terrasoft.WebApp.PackageInstaller.AppInstallerServiceInternal.<>c__DisplayClass8_0.<InstallApp>b__0()
   at Terrasoft.WebApp.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging[TResult](Func`1 action)

2 comments

Dean Parrett

15:54 Jul 17, 2019

Dear Aaykay,

There are 2 possible reasons.

1. The discrepancies in the application versions. Basically it might be possible to transfer the packages, however it will work if the functionality was not changed in the newer version. If the new version has some changes in the configurations, most likely the package transfer will fail in errors. We recommend to transfer the packages between the same versions of the application.

2. The discrepancies in products. As far as I see there the package could not be installed since your target application does not have the required package 'CustomerCenterSoftkey' meaning that you do not have Customer Center module. Make sure you transfer the changes between the same versions and the same products, for example from 7.14.1.935 Customer Center to 7.14.1.935 Customer Center. If, for example, you have 7.14.1.935 Customer Center and you transfer the package to 7.14.2.875 Studio - the process will fail in similar errors.

Best regards,

Dean

aaykay

02:24 Jul 18, 2019

Dean Parrett,

Thanks mate! Gotcha.

Cheers.

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transfer package

install package

Package Installation Error

7.13_()

sales

Transfer package - different versions

Uriel Nusenbaum

02:47 May 12, 2019

Hello Community!

Some time ago I developed a functionality on a custom package oriented to the version

bpmonline sales enterprise & marketing & service enterprise 7.11.0 being that the development was related to service entities, Marketing and Sales.

Currently I need to upload that development to an environment in bpmonline sales team 7.13.1, and when i try to install my package gives me an error that does not find certain dependent packages for example MarketingSoftkeyEnu.

What is the process that should be followed to implement it and obviously get out the functionality associated with entities of the marketing and service module?

By chance I have installed and unlocked the package in another environment bpmonline sales enterprise & marketing & service enterprise 7.12, where I have another development package. I made a copy of that environment and tried:

1. Set the imported package as a defect and its corresponding prefix

2. Remove items from the package associated with marketing and service

3. Remove fields from lookups in schemas that are related to those entities

4. Eliminate package dependencies: MarketingSoftkeyEnu & ServiceEnterpriseSoftkey

At this point:

* When I try to make changes to an entity and save the changes I get the following error:

Error while saving: Collection item with unique identifier "{AE0E45CA-C495-4FE7-A39D-3AB7278E1617}" not found.

When trying to generate code, compile, etc. I ended up giving the following error:

Unexpected character encountered while parsing value: =. Path '', line 0, position 0.

* Export the package and try to install the package into bpmonline sales team getting same error as the previous one.

Thank you!

Have a nice weekend

Regards

1 comments

Eugene Podkovka

16:11 May 15, 2019

Bpm'online allows transferring packages only between the same version. Additionally transferring is possible only between the same products or from less bundle to a greater one.

In your case, you'll need to merge the package manually. Try to remove the dependencies from the SysPackageDependency table and then compile the assembly and debug the functionality. Find all errors and resolve them manually.

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Package Installation Error

Adebola Salami

22:28 Aug 04, 2017

Hi All,

I am trying to install packages on on our production environment using package installation but failed because of the following error. Any idea what the cause of this error is

2017-08-04 21:13:07,681 Error occurred while generating schema source code "AtsAtsAddRelatedProduct1" in package "TECPackage2". UId 427c05e0-9b7b-40f5-bebf-563de5f42922: Collection item with Id "{BA74337D-3CDD-4717-8384-52894AEA5853}" not found.
Terrasoft.Common.ItemNotFoundException: Collection item with Id "{BA74337D-3CDD-4717-8384-52894AEA5853}" not found.
at Terrasoft.Core.MetaItemCollection`1.GetByUId(Guid uid)
at Terrasoft.Core.Entities.EntitySchema.GetSchemaColumnByMetaPath(String columnMetaPath)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.GetPropertyPathByMetaPath(ProcessSchemaParameter parameter, String propertyMetaPath, Boolean getDisplayPropertyPath, Boolean addProcessPropertyPath)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.ConvertToCodeParameterMacros(StringBuilder code, ProcessSchema processSchema, ProcessSchemaParameter mappingParameter)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.ConvertFormulaTaskBodyToCode(ProcessSchema processSchema, String formulaTaskBody, ProcessSchemaParameter mappingParameter)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.GenerateProcessActivityParameterInitializer(ProcessSchema processSchema, ProcessSchemaParameterCollection parameters, Collection`1 advancedProperties)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.WriteProcessUserTaskProperties(GeneratorContext context, Collection`1 publicProperties, ProcessSchemaUserTask task)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.WriteProcessProperties(GeneratorContext context, ProcessSchema processSchema, Collection`1 publicProperties)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.WriteProcessCode(GeneratorContext context, SchemaCodeGeneratorResource`1 resource, GeneratorTokenVisibility sourceVisibility)
at Terrasoft.Core.Process.ProcessSchemaGeneratorNew.WriteProcessClassBody(SchemaCodeGeneratorResource`1 resource, GeneratorContext context, GeneratorTokenVisibility sourceVisibility)
at Terrasoft.Core.CodeGeneration.SchemaCodeGenerator`1.GenerateSchemaSource(SchemaCodeGeneratorResource`1 resource, EntityCollection sourceCollection, String sourceFileName)
at Terrasoft.Core.CodeGeneration.SchemaCodeGenerator`1.GenerateSources(SchemaCodeGeneratorResource`1 resource)
at Terrasoft.Core.SchemaManager`1.GetSchemaSources(TSchemaManagerSchema schema, Guid schemaId, UserConnection userConnection)
at Terrasoft.Core.Process.ProcessSchemaManager.GetSchemaSources(ProcessSchema schema, Guid schemaId, UserConnection connection)
at Terrasoft.Core.SchemaManager`1.GenerateSchemaSources(TSchemaManagerSchema schema, Guid schemaId, UserConnection userConnection)
at Terrasoft.Core.SchemaManager`1.GenerateSchemaSources(Guid sysSchemaId, ISchemaManagerItem schemaManagerItem, UserConnection userConnection)
at Terrasoft.Core.Packages.PackageInstallUtilities.InternalInstallSchemasAssociatedData(Guid schemaId, SchemaDescriptor schemaDescriptor, Boolean continueIfError)

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1 comments

Lily Johnson

18:13 Aug 07, 2017

It means that while installing a package, the system can see that there is an object specified with UId 427c05e0-9b7b-40f5-bebf-563de5f42922, but can not find it.

Try to find this Uid in the source code of the original package.

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