We are trying to analyze the opens/clicks dynamics during the day to determine the best time to send emails
But the interval is set to 2 hours [oob feature] and as attached in the screenshot we get to view the analyse only 3 days of data whereas if you look at the email open stats and click stats the count doesn’t match with the open/click chart as it has only 3 days of data to be shown.
Create instance being used is 7.15.0
Question : How do we extend the interval from two hours to a 24 hours or can we expand the existing chart only to the fullest/scrollable from the campaign start to end date/ start to todays's date.
You can either change the value for the BulkEmailHourlyStatisticPeriod system setting (this is a system setting code), or you can create a filter in the Contacts section and specify time periods you need. The object to call in the filter is "Response in Email (by column Contact)" and the filter is something like on the screenshot below:
My marketing team uses campaign monitor for sending bulk emails. Is there a way to integrate creatio and campaign monitor so that they can sync the data lists
This is theoretically possible and the scenario should be as follows:
1) Replace "BulkEmail" object in configurations and add new needed columns to this object (or simply use section wizard and create new columns there)
2) Create 3rd party integration via OData4 (this Creatio Academy article will be useful) on Campaign Monitor side.
The idea here is that each time you trigger this integration on Campaign Monitor side - data from Campaign Monitor is pulled out and bulk email record on Creatio side is being updated (using PATCH HTTP verb). New columns from step 1 will be used to store data that is being received from Campaign Monitor via OData4.
So the main part of this integration should be performed directly on Campaign Monitor side. You need to create a logic that will put needed data from needed columns into the request body and then you need to use PATCH HTTP request as specified in the article provided so to update existing bulk email record.
