Dear,
We currently have some timeout error while a Creatio webservice execution.
However, the json order is well received by our server.
I tryed to increase the timeout in the setting panel (120000) but we still have the error currently.
System.Net.WebException: The operation has timed out.
at Terrasoft.Services.Runtime.ServiceClient.d__7.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Terrasoft.Services.Runtime.ServiceClient.Execute(IServiceClientRequest request, TimeSpan timeout, CancellationToken cancellationToken)
at Terrasoft.Services.WebServiceUserTaskImplementation.Execute(ProcessWebService userTask, ProcessExecutingContext context)
at Terrasoft.Core.Process.ProcessActivity.ExecuteElement(ProcessExecutingContext context)
at Terrasoft.Core.Process.ProcessActivity.ExecuteItem(ProcessExecutingContext context)
at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context)
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Hello Nicolas,
Can you please check if your IIS can see the host where your custom Webservice logic is stored and vice versa? Also do you receive any other messages in application logs?
Best regards,
Oscar
Hello Dylan,
This morning i allready had 4 webservices errors:
Our Platform host is Amazon.
The system said "The operation has timed out." but it had reach and send json data to our server and the action is the final one in the process:
i can not find more informations...
Thank you
Nicolas,
Can you please increase the execution timeout for calling a web-service to 1 minute for example? And also please specify which version of the application do you use? In case its 7.16.4 can you go to the Terrasoft\Web.config file, find the
Feature-EnableOAuth20Integration parameter and set the "false" value for it and restart the app after that?
Best regards,
Oscar
Oscar Dylan,
Oscar,
We are using 7.16.4, so the support has modified the Terrasoft\Web.config file and has restarted.
i did yesterday, the modification to the maximum execution timeout.
but we still have sometimes the error (2 timeout errors today)