Hi
I mapped a database view with a printable by creating an object in Creatio whose title is the same as the name of the view in the database. Also, I added the same object in the table of printables. But when the printable is generated, the fields of the view are not appearing.
Kindly help me find out what is hindering the desired solution.
Like
Dear Poorva,
Thank you for your question!
Often these issues occur when something has been missed when setting up the printables.
First, please check whether you are using the latest Word plug-in for Creatio, you may find it here: https://academy.creatio.com/docs/user/no-code_customization/print-ready…
Second, we may recommend this Academy Article on how to set up MS Word reports: https://academy.creatio.com/docs/user/no-code_customization/print-ready…
Also, you may find these articles useful:
https://academy.creatio.com/docs/user/no-code_customization/print-ready…
https://academy.creatio.com/docs/user/no-code_customization/print-ready…
This should help to find the root cause of this behavior.
Hope you have a great day!
Regards,
Danyil