Hi all,
Is possible to extend bpm'online to add the possibility to send Whatsapp messages to a Contact phone from bpm'online for example adding a boton or actiion from Contact view or event create a Task to use into workflows?
How I can do it?
Let me ask the same question for SMS purposes!!
Also, if possible to capture (in the same way that is captured a incoming call or an incoming email) an incoming SMS or Whatsapp message sended to a phone associated to the logged user?
Could be possible in that cases, to show an alert into the notification panel?
How I can do it?
Regards, Ernesto
Like
Dear Ernesto,
In order to send messages to WhatsApp application you need to created a business process, which will be triggered from the edit page.
In the business process, please, add a script task, which will do all the logic. Use the following article as an instraction:
https://whatsmate.github.io/2016-02-24-send-whatsapp-message-csharp/
Also, here is an instruction on how to run a business process from the edit page:
https://academy.bpmonline.com/documents/technic-sdk/7-8/how-run-process…
However, there is no way to send WhatsApp messages to Bpm'online, since such integration is not presented in WhatsApp application.
Thanks Anastasia!
And for SMS is the same way to proceed or I need to make an integration with some Gateway to proceed properly?
Regards, Ernesto
Hi Ernesto,
Yes, you are correct. You need to set an integration with any gataway provider suitable for you.