Bpm’online has been included in Gartner Magic Quadrant for the CRM Customer Engagement Center, 2015
We are proud to announce that bpm’online has been included in the Gartner CRM Customer Engagement Center Magic Quadrant, 2015. We believe this recognition highlights our mission to create the best-of-breed technologies for process-driven CRM. Bpm’online customer engagement center provides out-of-the-box processes that guide users through the most effective actions to deliver excellent customer service.
Gartner analysts evaluate providers on the quality and efficacy of the processes, systems, methods or procedures that enable IT provider performance to be competitive, efficient and effective, and to positively impact revenue, retention and reputation. Ultimately, providers are judged on their ability and success in capitalizing on their vision. Read our key takeaways from Gartner Magic Quadrant for the CRM Customer Engagement Center, 2015 to get a valuable insight from one of the most respectful research agency.
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