Hi Team,

I’m currently working on the Case Rating / Feedback functionality in Creatio and came across the following condition in the OOTB service:

UserConnection.GetIsFeatureEnabled("UseOldFeedbackPage")

It controls whether the system opens the standard feedback page or the icons-based page.

I have a few quick questions:

• How to enabled it in Creatio?
• If not visible in Feature Management, should we create it manually?
• What is the recommended way to control feedback page behavior?

Thanks in advance!

Hi commnity,

we have a business process where we need to have an agent answer to an email from a customer.

I know how to get the email via id in activity with type email, but am struggling to then create a reply that keeps all of the email history and works as a "normal" threaded email.

Any ideas on how to achieve this?

Thanks,

Luis

I am trying to add some custom logging to BP execution, and would like to have a reference back to the BP instance that is being run so that the user can click the link and go to the BP instance's log page. I do not believe there is a system variable/similar that will provide that, but I'm hoping I'm just missing something! I know it is possible to use a script task to fetch this information from context.Process.InstanceUId, but if possible it would be nice to avoid having to add a script task and therefore compile the BP just for this.

Hi,

I want to create a role which should only be able to access the Users section in the system designer settings and rest other sections should remain read only.

the user should be able to create and edit Users. How this can be acheived?

Please, can someone help me?.

I need to import the tables into Power BI. I've tried using the 'Connector' and I've also tried using the API. And yes, I did everything according to the documentation.

When trying to use the 'Connector', I used the "Creatio.GetBigData" instruction, which according to the documentation is appropriate for obtaining large tables. However, it doesn't work, because it keeps giving me a credential error and constantly asking me to enter my credentials. And if my credentials are accepted, it takes many hours to import a table. This connector doesn't work at least for importing large tables. And let's face it, in 99% of cases the tables are large with much... much more than 20 thousand rows. In other words, this connector doesn't work for 99% of cases.

When trying to use the API, the same thing happens, because I can't import a table with more than 20 thousand records at once, and when trying to use pagination to import a few records at a time, the process takes me several hours to completely import a single table. This is not productive, it is tiring and takes up a lot of my time to do something that should be simple.

I am being charged to bring CRM data into Power BI, please can someone help me?