Is it possible to deactivate a business process through a script. I ran an insert script to insert a record in the table SysProcessDisabled. But that did not deactivate the process. Is there any other way to do this via a script?

Hi Community,

We are seeing an issue where some users can upload images/attachments in the Creatio mobile app, but other users cannot.

The users open a record in the mobile app, go to the Attachments tab, and press the upload icon. For some users this works as expected, but others receive the message:

“You do not have sufficient permissions to execute this operation.”

I understand that uploading attachments from the mobile app should be available as out-of-the-box functionality, but I am not sure which permissions control this. (Community post)

Are there any specific operation permissions, object permissions, or other settings that need to be enabled for users to upload attachments/images from the mobile app?

Thanks in advance

Hi Community,

We have a customer that needs to, when a case is created via email, or an email is added to a case, and that email has attachments, view the attachments in the case attachments tab.

There are a couple of alternatives (without creating a copy of ActivityFile in CaseFile):
1) add a second attachments element to the Case, link ActivityFile to Case and display there the attachments. But I haven't been able to get the link to work, direclty with nocode or on the page 

2) add a list element, display a list of the attachments with the Path but this generates a list where the records are not clickable

any ideas on how the best way to proceed?
Thanks
Luis
 

Hi Everyone,

I'm trying to use the Contact Name in an email Message Template(email template) that's being sent through a Business Process using Custom Templates, but I'm unable to get the macro to populate.

In my record, the Lead has a Contact associated with it (as shown in the first screenshot). While editing the message template, I selected Lead → Contact → Full name as the macro (second screenshot).

However, when the email is sent, the Contact Name is not populated in the email.

Has anyone successfully used the Lead's Contact Name in a custom message template triggered from a Business Process?

Is there a specific macro or configuration required to access the Contact name in this scenario?

I've attached screenshots for reference. Any guidance would be appreciated. Thanks!

Screenshot 1: Lead record showing the Contact field.
Screenshot 2: Macro selection using Lead → Contact → Full name.

Hi,
I'm adapting my Creatio mobile Freedom UI customizations to work correctly when there is no connection to the server. Is there something like local storage that I could use to save information between app launches?
I was thinking about creating a special "offline cache" object to store this data, and filtering it by the assigned user. However, this feels like a workaround.
Maybe there is already a built-in solution for this, or does Creatio plan to add something like this in the future?
Thank you in advance for your help!