Время создания
Filters
formula
DateValue
Business Process
Integer
datetime
Studio_Creatio_enterprise_edition
8.0

I have a business process that needs to calculate the a date for a record's date field. Users input integers to represent Day. I need to use the current date to capture the year, and month  for example. What should the formula look like to return those three values as a date value in a parameter that I can set into a record's field?

This for reference, does not work:

DateTime([#System variable.Current Date#].Year,[#System variable.Current Date#].Month,1)

I get an error: Parameter "DateDateTimeUtilities" not found

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Hello,

Does anyone know how to set it so an event can automatically create a task for a user? Thanks.

 

Matt 

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Need more info, but business processes can create tasks user directed or on data triggers. Progress bars can create tasks automatically based on a records stage/status. There are many ways to accomplish your general ask.

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attachments
FreedomUI
handlers
file upload
Service_Creatio_enterprise_edition
8.0

Hi Community,

Since the last update, some files are not being uploaded correctly. It appears that the upload process terminates before the entire file is uploaded, which results in corrupted files.

To determine whether this sudden termination is not user-related, we want to add a popup that appears right after the upload process finishes. This way, the user can only navigate through the app once the upload is 100% complete.

To achieve this, we tried using the UploadFileRequest handler, but it only executes at the start of the upload and does not wait for the process to finish:

{
	request: "crt.UploadFileRequest",
	handler: async (request, next) => {
		const result = await next?.handle(request);
 
		const dialogService = new sdk.DialogService();
		await dialogService.open({
			message: "O upload do documento foi iniciado. Para ficheiros grandes, poderá demorar mais tempo. Por favor, confirme se foi concluído com sucesso.",
			actions: [
				{
					key: "OK",
					config: {
						color: "primary",
						caption: "OK"
					}
				}
			]
		});
 
		return result;
	}
},

Could you please help us solve this issue?

Thank you.

Best regards,
Pedro Pinheiro

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Email
Outlook
MS Exchange
Activities
Sales_Creatio_enterprise_edition
8.0

Hi Community,

When calendar sync is enabled, all of the users' Outlook meetings and appointments flow into the Creatio Task list. To prevent clutter and ensure high user adoption, we need to create a Dynamic Folder that filters out personal Outlook blocks and only shows native CRM customer engagements.

The Goal: Segregate Activity records that originated in MS Exchange from those created natively in Creatio.

What we've tried: We looked for OOTB metadata to filter by but hit a wall:

  1. The GlobalActivityID column remains NULL even after a successful sync.
  2. The CreatedInStoreId in the SysSyncMetaData table is always stamped with the generic CRM local store GUID for ExchangeAppointments, making it unreliable for tracking the origin.

we want to know: Is there an Out-of-the-Box configuration, system setting, or recommended best practice to filter synced activities natively?


Regards,
Bala.

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Greetings!

Starting from version 8.2.2, a system setting SynchronizedActivitiesCategory was created. This system setting allows defining a category for the activities that are synchronised from an external source.

You should create the system setting with the code 'SynchronizedActivitiesCategory'. After that, create a separate activity category, e.g., Outlook activities, or choose the existing one and define this category in the system settings.
 
After the above steps are done, all manually created activities will have the default category (unless you define a different one), all automatically synchronised activities will have the category specified by default in this system setting.

This option is available for Office365 / Exchange calendars only. It will not work for Google calendars.

Best Regards,
Creatio Support Team. 

 

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wordpress
gravity forms
Marketing_Creatio
8.0

Since March 1 (or earlier), the Webhook connection has stopped working with the Gravity Forms plugin in WordPress.

The Gravity Form still saves the submitted data in the WordPress database, but the Webhook is no longer being triggered from WordPress to Creatio.
 

Our Landing Pages have been working fine for years. 


Has anyone experienced the same issue?

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I am using Gravity forms with Creatio webhooks. They stopped working this month with the update to 8.3.2, the issue was on the Creatio side. The webhooks were not coming into the Creatio system. I contacted support (case #SR-01487838) and they resolved the issue on their end. Once resolved, any submitted Webhooks from the forms since the issue started came in as expected, so no data was lost. 

Ryan

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