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I am currently unable to export Applications from the Application hub. The option doesn't show up in the menu after clicking the three dots. Am I missing any operation permissions? or System setting? I'm not sure where to start looking. This is happening to all of the Applications in the hub, even ones created within the instance.

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Please ensure that the feature is enabled for the current user.



Also, please clear the cache and re-login to the system. After that, the functionality should work as expected. If it does not, please submit a ticket to Creatio Support.

Hello,

Please enable the "CanDownloadApp" feature in the Features section. Once enabled, the functionality should become available.

Andrii Kendzor,

I appreciate the response, but unfortunately turning this feature on did not work

Please ensure that the feature is enabled for the current user.



Also, please clear the cache and re-login to the system. After that, the functionality should work as expected. If it does not, please submit a ticket to Creatio Support.

Andrii Kendzor,

Thank you so much, this fixed the problem for me!

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FreedomUI
Freedom_UI
minipage
Sales_Creatio
8.0

Hello. I'm trying to configure a button for Freedom UI that should open a page and pass a parameter (the ID of the page from which the button was clicked) to the new page. But none of the options I've found have worked. Maybe someone can help.

Here's what I'm trying to do:

When the button is clicked:

    handler: async (request, next) => {
      const recordId = await request.$context.Id;
      const handlerChain = sdk.HandlerChainService.instance;
      await handlerChain.process({
        type: "crt.OpenPageRequest",
        schemaName: "UsrAccountContactsForPortal_Minipage",
        $context: request.$context.Id,
      });
 
      return next?.handle(request);
    }

When the page is initialized:

	{
		request: "crt.HandleViewModelInitRequest",
		handler: async (request, next) => {
			const recordId = await request.$context.Id;
			console.log("Received Id:", recordId);
			return next?.handle(request);
		}
	}

Thank you.

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Service_Creatio
8.0

Hello,

We have several Mailboxes which serve as points of entry for email inquires (into Creatio).

I am looking for a way within Creatio to create a "Report" or "Dashboard" which will show the total number of emails Sent & Received by Mailbox for a given date range.

Thus far I am unable to locate an Out of the Box solution. Can this be accomplished via a Custom "Report" or "Dashboard"?
 
 

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Sales_Creatio
Studio_Creatio_free_edition

Hello everyone, I want to learn about creatio CRM. Could you please provide me any reference documents or vedios that hels me to understand from stratch that includes user setup, creating data modules, business process, etc., to Admin responsibilities.


Thank you,

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The best place to start is in the e-learning section of the Academy https://academy.creatio.com/e-learning

Ryan

The best place to start is in the e-learning section of the Academy https://academy.creatio.com/e-learning

Ryan

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user
Mention
notification
via
Email

Hi Team,

I have implemented a Business Process that sends an email notification whenever a user is @mentioned in a Case feed. While the emails are sending successfully, they are not appearing in the Case Timeline tab.

How can I properly associate the Email activity created by my process with the parent Case object so that these notifications are logged and visible in the Timeline widget?

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